Is Rackspace Technology a good company to work for?

Rackspace Technology has an overall rating of 3.5 out of 5, based on over 4,014 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Rackspace Technology to a friend and 44% have a positive outlook for the business. The best reviews about Rackspace Technology have been left by employees working as Linux Systems Administrator , Sales Development Representative (SDR) and Linux Systems Administrator II .

Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

61% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (38) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 430 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 380 reviews)); "Good work Life balance and into latest technology" ((in 208 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 190 reviews)); "Good for permanent work from home" ((in 108 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 153 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 143 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 98 reviews)); "Frequent layoffs and reorgs." ((in 97 reviews)); "Pay is low for market and keeps getting lower the longer you stay" ((in 83 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

San Antonio , Austin , Dallas , Blacksburg , Chicago , Irvine , San Francisco , Elk Grove Village , Houston , Los Angeles , New York , Richardson , Grapevine , Jersey City , Boston , San Diego , Remote , Ashburn , Washington , Atlanta , Herndon , Detroit , Charlotte , Manor , Texas City , Universal City , San Jose , New Orleans , Seattle , Portland

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,765 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

1.0

Jun 14, 2008

Rackspace Has Problems

Software developer

Recommend

CEO approval

Business Outlook

Pros

Unique business model, you want to work in IT and live in San Antonio, pockets of really good people

Cons

They are very cheap about everything (salaries, equipment, office space, etc), the management about the people who actually do the work stinks, communication from upper management often is filled with lies and half truths, they are trying to offshore more and more stuff to India (especially software development), because they are cheap on salaries they often end up with people in positions they shouldn't be in (you scrape the bottom of the barrel and you often end up with bad employees), too many nontechnical people in technical positions, not enough strong technical people

3.0

Jun 13, 2008

Make sure you bargain for your pay

Level iii linux

Recommend

CEO approval

Business Outlook

Pros

30 days leave a year Good games room Good team outings

Cons

managers - they do not have a clue I have tried to get changes pushed though that will benefit techs and account managers though there is so much red tape. Additional the support side of things are not compensated or appreciated as much as the sales side of the company

3.0

Jun 11, 2008

Was once a great place to work

Technical trainer

Recommend

CEO approval

Business Outlook

Pros

Liberal Work Ethic. Laid back casual environment. Most of the lower level management are great to workers. Great place to learn technical skills.

Cons

Rackspace has gotten to large and has lost its small company feel. Personal concern about front line employees is lacking. Stock options handed out to long time employees is a joke compared to other companies. Bonus structure is a joke, and is used to justify lower base salaries by recruiting. Rackspace seems more concerned with hiring to many non productive VP level management than productive employees. Technical support staff is underpaid compared to national averages.

Viewing 3763 - 3765 of 3,765 Reviews

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Jobs at Rackspace Technology

Inside Healthcare Enterprise Sales Executive II

Acquisition Sales Executive VI - Healthcare/AI

Technical Program Delivery Director - Healthcare

Site Reliability Engineer

VP, Investor Relations - US

Remote

View job