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Rackspace Technology

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Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,770 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jun 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun, open culture, with talented employees who genuinely care. MAJOR opportunities for innovation if management would embrace change and support a direction. There is a serious amount of talent assembled at the Rack. Super smart Rackers that aren't afraid to get it done!

Cons

Middle management tier is overstaffed and undertrained as managers. They lack business strategy experience and the ability to make decisions at their level. Decisions are political not strategic based on the business. Severe lack of innovation and 'doing the right thing'. Too many pivots. SLT has vision but they rely on the lower ranks to figure it out and pull it out. No roadmap to get their. It's a shame with the amount of talent they have acquired. Pay Rackers what they are worth, not just the managers.

2.0
Jul 24, 2015

Avoid the Austin office

Recommend
CEO approval
Business Outlook

Pros

Great culture, lots of fun - leadership seems to care about people. Lots of room for new ideas - you have a voice and you have access to the senior leadership team. Lots of fun company events...

Cons

Pay is HORRIBLE!!! The senior leadership team does not seem to care at all about the satellite offices - if you are not at the headquarters in SA, you might as well look for another job - otherwise you will be stuck. RS has lost a ton of great people due to their lack of innovation and vision over the past 2 years. RS is not standing out from the crowd as a hosting provider - they are just more expensive. The "fanatical support" no longer truly exists - the execution is poor overall. This is mostly due to a lack of accountability to the front-line rackers being managed by very poor leadership.

Viewing 46 - 48 of 3,770 Reviews

Glassdoor has 4,019 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.