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      Rackspace Technology

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      Rackspace Technology reviews

      3.5

      61% would recommend to a friend

      (3,765 total reviews)

      Amar Maletira

      49% approve of CEO

      44% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Aug 26, 2015

      A stepping stone turned into a trap

      Software developer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance is good. Benefits are acceptable. Time off is on par.

      Cons

      Pay is well below market. Promotions are mainly tenure based. That means you can do amazing work consistently, and still be passed up for a promotion. There are many arbitrary rules and red tape. It becomes frustrating quickly. And, of course, as many other reviewers have stated, management is the single largest problem in the company.

      1.0
      May 1, 2015

      Fake Reviews

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rackspace hires some really great people to work for them, some of the best and brightest people i've met in my career work at Rackspace.

      Cons

      The Social Media Team works around the clock to make sure that the public image of the company looks immaculate. A number of the reviews on this site are obviously fake. Huge lack of internal quality control, the culture is a minefield of corporate politics where if you say one wrong thing to one wrong person you will be pigeonholed, and HR serves management, not the common employee. If you go to HR, prepare to be singled out as "insubordinate" and for the rest of your days at the company to be horrible.

      5.0
      Sep 10, 2018

      Customer Obsessed and Incredible People

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vision is unchanged: to be recognized as a world-class service company Team-based Culture that promotes ownership Pushes decision making to those working daily with customers Leaders who are regularly thinking about improving customer experience and driving employee engagement Opportunity for those willing to put in the work

      Cons

      Culture can seem 'wide-open' which doesn't work for those wanting very clear, scripted, organized work environment Can lead to change fatigue if communication is unclear

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      Rackspace Technology Response
      7y
      Your feedback is greatly appreciated and so is your service to the company. Thank you for being a promoter of Rackspace!
      Viewing 7 - 9 of 3,765 Reviews
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      ReviewsRackspace Technology reviews

      Glassdoor has 4,014 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.