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Rackspace Technology

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Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,772 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

People here are often very smart. I usually felt quite valued on my team and my boss was absolutely fantastic. I loved the people I worked with. The work wasn't too bad for my team as well. The work life balance is pretty awesome. Generally time off is approved and you get a lot of it. Working holidays is a great way to boost your time off if you don't care about a particular holiday! It was really conducive to me traveling which is something I absolutely love.

Cons

Their pay is fairly low and they are cutting benefits. They are "corporatizing" as you might expect of a company this size. You definitely feel trapped, *ESPECIALLY* if you are on second or third shift. Do you wanna get off 3rd? Say goodbye to 15% of your salary and some of the benefits of third (namely 4/10s). Do you want to get a promotion or out of your department? Good luck, they'll hold you hostage in your department as long as possible, and try to keep you from getting jobs elsewhere in the company.

3.0
Jan 28, 2015

Slightly above average, but getting better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This part really depends on your age and your previous work experience. The atmosphere here is pretty laid back. The offices are geared towards openness and fun, meaning there are no 'offices', only cubicles, mostly with low walls between so you can see over them. Fun in that there are things like funky themed meeting rooms, slides from one floor to the other, video game machines, etc., to keep the employees entertained. As far as benefits, Rackspace has very nice ones. They've finally got a very good, competitive health care provider with a nice array of options. There's an ESSP and stock options program. And I find that the PTO program is very competitive. I've been here almost 8 years and I get 6 1/2 weeks off a year.

Cons

The thing I most dislike about Rackspace is the management structure. I've personally seen over 20 people promoted to management that should never in anyone's wildest dreams be managing anything, much less people. You can get promoted here based on who you know more than what you can do or what your experience is. That drives me crazy. Also, too many people are still hanging on to the 'startup' mentality, even though there are now over 6000 employees here working in mutliple countries. The days of just winging it should be long over. Unfortunately, too many people, a lot of them the exact managers I'm complaining about, just do things based on whatever sounds good to them. If you're looking for things like agile, look elsewhere. Project management here is a joke.

Viewing 100 - 102 of 3,772 Reviews

Glassdoor has 4,021 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.