The company manages in denial. It's all about the numbers here...at the sacrifice of the employees...and, shockingly, the clients. If a bad apple in the org has a friendly inside track to executives, those executives will allow him / her to tank the team or account with no consequence. The execs just need you to fill their pockets...that's all...and will turn a blind eye at every corner. The favors do get returned at times however. It's known that there are at least 2 offices where a good number of people fall asleep during large company conference calls...