Where do we start. This is a plea to management. This company has no long-term plans and employees are regularly told to do things we were told directly not to do months prior. We were an agency but now call ourselves a tech firm. We were told for almost two years to stop talking about our creative solutions and then (after most of our great creative team left the company) we were told to start selling creative again. We bought a bunch of companies that can help our platform and then decided (after purchase) that said companies weren't important to the business.
The top minds at Radancy have been turned into sales reps who are trying to sell products that are launched with very little information on if or how they work. Case studies for some products are next to none. There are also different types of sales reps on the same team. So our customers are literally getting sold to in every conversation from all of the client-facing teams which turns them away from the company.
The business continues to make layoffs due to our Private Equity overlords who are completely out of touch with how things work at our company. They set goals for us that are unattainable and when we don't hit those goals we lay people off but that causes those who are still around to be overworked and underperform. The culture was great before the PE firm and now it's a sad and depressing place to have to spend 8 hours each day.
Our CEO told us in the summer of 2024 that she'd be looking at the pay scales of employees as Radancy still pays like an under-paid ad agency, not a tech firm. Then this year because numbers were bad, nobody got pay raises which, for some, is the second year in a row.
