Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Radial?

39% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.4 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 46 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 35 reviews)); "Work life balance will be good" ((in 27 reviews)); "Work from home and relaxed" ((in 27 reviews)); "PMO team is great." ((in 13 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 48 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Annual layoffs and downsizing which impact IT." ((in 16 reviews)); "Too many managers." ((in 14 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.2

39% would recommend to a friend

(761 total reviews)

Tom Schmitt

59% approve of CEO

28% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

Radial has an employee rating of 3.2 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

761 reviews

3.0

Apr 15, 2017

Wrong priorities

Marketing

Recommend

CEO approval

Business Outlook

Pros

Decent benefits (medical, dental, vision, PTO, paid holidays, even pet insurance), work-from-home allowed, I had a great direct manager and great co-workers, on-site gym and cafeteria, site-wide happy hours once a month.

Cons

A lot of cronyism, a lot of employee turnover, frequent rounds of layoffs, no diversity in executive leadership (all white men)

2.0

Apr 11, 2017

Okay Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay, Vacation, Flexible hours, group setting, discounts

Cons

Management is indirect, they are not solid, they sway in decision making, there is no room for advancement

3.0

Apr 9, 2017

Upper management needs help

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have benefits that I can afford. If you're wanting to stay at an agent level, it is a great way to make extra money.

Cons

Management only cares about their budget (so don't be surprised if they ask you to take on more tasks with no compensation, it has happened to me on more than 1 occasion). Lack of morale. There's no communication between upper management and supervisors or agents. You are not valued and your opinions do not matter. Management has no regard for your personal life (referring to administration and upper management). The company has had several layoffs over the last year and a half, but you're fine if you haven't been there long term or if you don't start making too much money (you're usually terminated once you've been there 10+ years or make anywhere close to 50k/year, unless you're upper management).

Viewing 664 - 666 of 761 Reviews

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