Radial reviews

3.2

39% would recommend to a friend

(761 total reviews)
avatar

Tom Schmitt

59% approve of CEO

28% positive business outlook

Radial has an employee rating of 3.2 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

761 reviews
5.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Great supportive team. Benefits.

Cons

Not enough hours. I wish they would give cash bonuses for good performance.

4.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

It can be rewarding helping customers and offering good will gestures (gwg). The staff are lovely, you depend on floorwalkers for most things such as advise and passwords and they're very supportive.

Cons

Different training groups are sometimes told different things so there can often be a conflict of knowledge which can screw you over when dealing with customers. If a customer has rang up previously you often depend on other agents to give the right information which isn't always the case.

1.0
Aug 6, 2018

so so

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible working hours, close to home

Cons

incompetent management, difficult to get there

Viewing 754 - 756 of 761 Reviews

Glassdoor has 842 Radial reviews submitted anonymously by Radial employees. Read employee reviews and ratings on Glassdoor to decide if Radial is right for you.