Radial reviews

3.3

39% would recommend to a friend

(762 total reviews)
avatar

Tom Schmitt

59% approve of CEO

28% positive business outlook

Radial has an employee rating of 3.3 out of 5 stars, based on 762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

762 reviews
2.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Consistent work, PTO time , holiday pay , vacation time , able to train and work in multi deployments

Cons

Pay, supervisors , management , heavy lifting , no compassion or empathy , point system & easy to obtain points , no appreciation and overwork you

1.0
May 20, 2023

What a joke

Recommend
CEO approval
Business Outlook

Pros

No pros most unprofessional management team that I ever worked for in my many years

Cons

Don’t waste your time the training is 2 weeks and they expect you to know everything. The upper management enjoys saying the F word. Very unprofessional atmosphere. Systems used are old take forever to update

3.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of your direct managers are going to be nice and super friendly. The people here alone is the reason I stayed for so many years. Some of them really do feel like family

Cons

The pay is one of the lowest compared to competitors. Training for front line agents isn’t long enough nor are they paid enough. Work at home systems crash all the time and depending on how long it’s down, you won’t get paid. They don’t interview before hiring, so you get a ton of agents that are not a good fit at all and makes it nearly impossible to get them to improve

Viewing 172 - 174 of 762 Reviews

Glassdoor has 843 Radial reviews submitted anonymously by Radial employees. Read employee reviews and ratings on Glassdoor to decide if Radial is right for you.