Railbookers Group reviews

4.2

82% would recommend to a friend

(219 total reviews)
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Frank Marini

85% approve of CEO

82% positive business outlook

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

219 reviews
4.0
Nov 11, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

Working in Travel is fun! Nice People. Overall, good atmosphere. Room to grow.

Cons

Benefits aren't great. For example, no eye or dental care options.

2.0
Oct 15, 2015

YLG - High Turn Over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fellow employees. Small enough company that you get to know your co-workers well. Office location in Beverly MA, where cost of living is fairly affordable.

Cons

Pay scale is not in line with other Tour Operators for the same positions. No sense of loyalty from the CEO/ Owner of the company for all the hard work you put in to make the company profitable. High turn over in key positions within the organization. Major burn-out among employees as too much is expected from them.

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Railbookers Group Response
9y
We are very sorry to hear that you did not have a good experience with us. We would love to hear your feedback as a great opportunity for our company growth. Please call my direct line (978) 867-1110 Emily Krasco Staff Development Manager
2.0
Dec 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Those with an interest in Railways will enjoy the process of piecing together itineraries. Though there are targets, you are not under huge pressure to meet/exceed these.

Cons

*Very Heavy workload with no additional pay for inevitable overtime. *Very limited career progression opportunities. *Top Heavy and culture of nepotism, despite the small size of the company, a large number of directors hold redundant positions but are clearly very well paid. Some of the most senior positions are held by people with no experience in the industry. This stems largely from the Company being family-owned, hence the best positions are kept within the family. This is likely to stunt the company's prospects in terms of long-term growth. *Stale, corporate environment with 1950s style management practices. *Poor pay and commission, even for travel. *Lack of ethics toward customers. Very high-mark-ups on packages and unnecessary profiteering.

Viewing 217 - 219 of 219 Reviews

Glassdoor has 221 Railbookers Group reviews submitted anonymously by Railbookers Group employees. Read employee reviews and ratings on Glassdoor to decide if Railbookers Group is right for you.