Rakuten reviews

3.6

72% would recommend to a friend

(3,549 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jun 5, 2025

Very Rigid company

Recommend
CEO approval
Business Outlook

Pros

Gives chances to students from 3rd tier colleges but on slave wages and 3 year bonds. Can be a stable place if you can look busy.

Cons

Is run pretty much like a service based company, experience can vary according to team. Do not choose if you want career growth.

4.0
Jun 4, 2025

Good work life balance

Recommend
CEO approval
Business Outlook

Pros

Work Life balance is good. Friendly atmosphere

Cons

Too much process and too many levels of management

Viewing 304 - 306 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.