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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,547 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Apr 15, 2013

      Good company, but lacks proper leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very talented people Multicultural team Cutting edge technologies used

      Cons

      Working less than 10 hours a day is frowned upon No visibility on where the company is headed CTO uses "harsh" motivation techniques that include: turning employees on one another, threats, forcing people to work on weekends, constant harassment...

      1.0
      Apr 11, 2013

      Great potential, completely squandered

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your coworkers are going to be some of the brightest and most dedicated people you'll work with. Amazing office location. Lunch provided every day. Salary well above average.

      Cons

      Priorities change on a daily basis - when everything isn't top priority. Management by threat and intimidation in the absence of clear goals and milestones. Two weeks vacation. Really? No telecommuting. Open plan, noisy office.

      2.0
      Mar 1, 2013

      Work! Work! Work!

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many chances, opportunities that you will be able to experience if you raise your hand. But that's if you have enough space in yourself.

      Cons

      Traditional Japanese culture, less efficiency and loads of meaningless tasks to cope with. Last minute changes are too common at this company which creates extra work that will keep you runnning for min. 12 hours /day

      Viewing 3463 - 3465 of 3,547 Reviews
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      Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.