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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,543 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Dec 15, 2011

      Exiciting place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many exiciting opportunities. Company is growing rapidly, and one of strong leader of internet service industory globally. CEO has strong leadership and clear vision.

      Cons

      There are many people who really loves to work hard, so the average working time may be longer than other companies.

      3.0
      Nov 18, 2011

      Staff is great, management needs some work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is never a shortage of work to do and you are always exposed to things that you might not otherwise be involved in if you worked for a larger company. Employee lunch on Tuesdays is a perk, as is the fridge stocked with food and drinks. The staff at FreeCause are generally very friendly and I really enjoy working with them.

      Cons

      It is very easy to feel under appreciated as an employee. Unless you are loud about the work that you have completed, it tends to go unnoticed with a feeling that 'someone had to do it'. Certain people are constantly receiving multiple promotions.

      4.0
      Nov 16, 2011

      A roller coaster, fun & intense at times.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, the people are a ton of fun. You can learn a lot from everyone as long as you take the time to ask questions and get to know them. It's an open community and everyone is friendly. Also, it's a pretty cool company.

      Cons

      Disorganization, sometimes major lack of communication. I do believe this is slowly improving, it's really up to the individuals and teams to figure things out for themselves.

      Viewing 3502 - 3504 of 3,543 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.