Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Team members are very friendly and agreeable to work with. Employees are challenged to reach their full potential.

Cons

Miscommunication among departments and team members. Certain employees do not prioritize well and are disorganized.Certain management have unrealistic expectations.

5.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

It's centrally located in downtown Boston. We do monthly team-building events which almost always include some sort of happy hour. In terms of other employees, you are basically surrounded with some extremely intelligent, hard-working people. Suggestions to improve may not always be taken, but they are listened to and given serious consideration. They also have been doing a much better job at recognizing and rewarding hard work.

Cons

Since the company only hires the best and brightest, it seems the team is thinly spread at times. There's also a lack of education for new hires to learn about the industry that the company is in.

4.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Fast paced company that requires you to think on your feet Requires an individual to push themselves Good work life balance - work hard/play hard

Cons

Strategic focus is not the clearest Core competency not defined Too many meetings Vacation poilcy and health benefits are not the greatest

Viewing 3508 - 3510 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.