Rakuten reviews

3.6

71% would recommend to a friend

(3,549 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Oct 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Access to leadership Feeling like you have an influence on the success of the company Adequate reward for performance Perks & holiday time were supportive of work/life balance Constantly watching the company improve

Cons

Salaries for San Francisco Bay Area were not nearly competitive and made quality of life hard to maintain

4.0
Aug 3, 2018

This is starting to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really nice people (esp compared to some businesses in the Valley) Rakuten is going through a lot of change with really positive vibe Office and food are great Weekly updates across the business - you know what's going on There is a lot of interesting work to be done

Cons

It is a big complex company trying to work out what it means to customers.. but it is exciting.

5.0
Jul 26, 2018

The Best of the Best in Silicon Valley

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Rakuten for a while to give my opinion. I’ve read some of the reviews and as a young female disagree. The company is about to unveil its market strategy after many months and years in the making. I love the people, my co-workers are wicked smart, and the company seeks the best and wants the best from its employees. The CEO has a passion for bringing the employees and the company to the marketplace and its contagious. Working Environment As we all have experienced the challenges of the “library” open space; Rakuten seems to take it up a notch. My favorite is hiding away in a great conference room or working on a treadmill when I need to get away from the desk. Then there are the desks that move up and down. IT seems to be always on call and services anything you need from a second screen to giving your customized laptop with all the icons you want loaded in your start up menu. The "club" environment is really cool. You can find anything of your common interests and the clubs are funded. Culture Rakuten is a startup in many ways but through acquiring 30+ companies has a blended culture that is evolving. I feel I am adding to the culture. Bottom line I love it here! I text all my friends about our chef’s gourmet daily menu (which he works hard to come up with Swiss Chard Strudel made with cabbage and mushrooms or the Vegetable Goulash with Tofu or the Grilled Ocean Trout with Fennel. The best is Sushi day! Deserves a Michelin star…….I am happy here.

Cons

Nothing really the job is amazing.

Viewing 193 - 195 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.