Rakuten reviews

3.6

72% would recommend to a friend

(3,548 total reviews)
avatar

Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 18, 2018

Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Select groupe companies (from acquisitions) do ok overall but Rakuten USA does not.

Cons

Management and HR are the worst; favortism and high egos throughout the company. People are asked to write a favorable review just to get the ratings up but not address the real issues.

5.0
Nov 23, 2018

Data Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) Awesome culture thanks to our amazing office manager 2) Great benefits, lots of vacation time you can actually use, not like what I'd imaging a place with Unlimited PTO would be like 3) Great quarterly parties 4) My management so far has been extremely hands off, giving direction but I'm on my own

Cons

After being acquired we are getting a little more corporate feel, but nothing major

4.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

mostly smart, laid back, committed people pretty good culture good work life balance mostly great management

Cons

can be political at the upper ranks sometimes an assumption toward the negative somewhat limited opportunities for career advancement can be slow moving can be hard to get things done working cross functionally with slower teams

Viewing 235 - 237 of 3,548 Reviews

Glassdoor has 4,202 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.