Ramsey Solutions reviews

4.2

77% would recommend to a friend

(370 total reviews)
avatar

David L. Ramsey

91% approve of CEO

69% positive business outlook

Ramsey Solutions has an employee rating of 4.2 out of 5 stars, based on 370 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ramsey Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

370 reviews
1.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to build quality relationship with people who become lifelong friends. When I first heard about Lampo, I had heard nothing but excellent things from both current and former employees (team members). I spent a considerable amount of time interviewing, and after a number of phone conversations and in-person interviews I began working there. For the first couple of years it legitimately earned it’s reputation as one of Nashville’s best companies to work for. There was a time when Dave Ramsey’s famous rants during one of our weekly staff meeting showed passion and effectively rallied the troops to a common goal of getting people focused on what is ultimately the most important thing about the mission of the company; to help people.

Cons

After those first few years, things started to unravel. The rants were no longer fun and motivating, they became more and more instruments of leadership through fear. When mistakes were made, or even allegations, people’s reputations were publicly dragged through the mud in front of the entire staff; all in the name of transparency and moral righteousness. It became obvious that self-righteousness and moral superiority were the goal, rather than truly helping and loving people when they needed it most. As for leadership, there were major disconnects with what was preached and what was practiced. The tendency of the majority of leaders was to check their brain at the door. The thought of having an original thought outside of what “Dave thinks”, was highly discouraged and vehemently unwelcome. “Leaders” would take actions by Dave and use them as acceptable examples of “good” leadership. Treating people of all ages with dignity and respect were often sacrificed in the name of being direct and clear. While the “open door” policy was repeatedly stated, fear of being labeled as someone “who’s time to move on had come” often stifled open and honest communication through the “no gossip” policy which was taken to an extreme by leadership and was mostly ignored by everyone else in private. Fear ruled over all communication and clarity was almost never truly present for anyone. Further, EntreLeadership principles are hypocritically ignored under many circumstances. If you are looking to grow professionally, keep in mind that professional development is non-existent at Lampo. The thought of someone going to school and getting an advanced degree with hopes of advancing their career does not exist. The ideas in the EntreLeadership book are given more value than the vast amount of life experiences many employees bring to the table. Past experiences outside of Lampo are thought to be meaningless and without value because it lacks the mission of Lampo to support it. The thought of using knowledge obtained outside of Lampo is discouraged and new leaders are often made to feel dumb for thinking outside of the “Lampo box”. And finally, pay and benefits. Simply put, it is below par, at best. Taking a lesser amount of money is considered the necessary sacrifice to be part of “work that matters”. That, and to make sure Dave and his top leaders become very wealthy men and, on the rare occasion, women. The favorite method of recruitment is to over-promise potential salary and to under-delivery on those promises. When I started I was promised within a few short years I would be paid more money that I had ever made in my entire life. In the end, I never even came close and I wasn’t even one of the worse cases. The reality is, the majority of people working for Lampo struggle to make ends meet and are often required to take second jobs. And, when this is brought to the attention of leadership, they are promptly told it is their own fault for not generating enough income through their own efforts. The cost of healthcare alone for employee is astronomical. Month premiums for families are in the hundreds of dollars and even after the $5,000 deductible, you are required to pay another 20% of cost. If major medical issues arise for you or your family, it literally has the potential to bury you financially. Dental and vision benefits do not exist at any cost through the company. After a few years with the company, it became obvious I could no longer sit in an audience of my co-workers and act like I approved of the way they treated people with the lack of respect that continued to grow in the company. When I first started there I considered it the best job I had ever had, but by the time I left few years later, it had become one of the worst companies I have ever worked for. There is absolutely no job, on any level, I could recommend anyone committing for their career within Lampo. You will never be allowed to realize your full potential and you will never gain enough professional capital to make your time there worth it. My recommendation is to take you career elsewhere and to find work that truly matters to you.

2.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot of the people you work with are good people who really want to help people with their finances. They’re trustworthy, and don’t try to throw anyone under the bus. The new CPO was the best upper-level personnel decision made in a while. He is one of the few board members that seems to genuinely care about the lower level team members. Beautiful campus. The cafe is great. Needs to be bigger but it’s a great perk nonetheless.

Cons

There is an overwhelming fear-based culture. There is a bizarre, unhealthy expectation of conformity to EVERYTHING that comes out of Dave’s mouth. If you question ANYTHING, even if it’s in good faith or minor, you may be told to leave and/or they will question your own character. Vicariously your faith will be questioned ; which often can get intertwined with your loyalty to the company. Spiritual manipulation is a real thing, and Jesus is often put in a corner and pulled out when it’s convenient to the company. Someone once adequately described the culture as if “you get waterboarded with Ramsey kool-aid.” There are some things Ramsey does better than some other companies, but the extreme arrogance allows little margin for reflection into any cultural issues going on. There’s a lot of pretending that RS is so much different and better than other companies, but especially over the past couple of years, they’ve become that corporate demon they claim to hate (debt payoff PR stunt when the company had so much avoidable bad press, forced answers on Best Places to Work surveys, double standards for firings for higher-ups, etc.). Some of that may be growing pains, but the board is SO much more disconnected from the everyday team member than it used to be. Try to at least pretend to live in the same reality as the rest of the company without being patronizing. Benefits are mediocre at best. PTO and flex time is solid and I was never denied PTO so no complaints there. Health insurance is EXPENSIVE for what you get, and there is no dental or vision, which is bonkers in 2021. Benefits are stuck in 2000 compared to the companies who are taking all of RS team members left and right, but I think few in HR are trying to bring it to at least 2010 so that’s something. And no, “company culture” isn’t a benefit even if you try to pretend it is.

3.0
Mar 1, 2020
Recommend
CEO approval
Business Outlook

Pros

My sub-team and its leadership were fantastic. I developed lasting relationships with the people I worked alongside day-to-day. Beyond my own team, I learned so much from working with a group of developers that valued doing things with excellence and who understood the impact that each line of code could have on the people we were trying to help. I believed in the mission of the organization and was excited to play a role in giving people hope.

Cons

Ramsey Solutions prizes its set of core values. They were printed on the back wall of the conference room and throughout the building for the team to see each day. They have been displayed at events where the company teaches business leaders how they should lead their own companies. Over time, however, I saw a drift away from these values in some of the decisions being made by leadership. On a regular basis, a core value would be presented during the weekly team meeting. The "Crusade" talk would typically conclude with a rousing appeal to the team: if you're not still on this crusade -- if your heart has left the building -- you should take your body with it. I dreaded that particular talk. I firmly believed in what we were doing and I desperately wanted to work at the company that lived out those core values, but I knew that I was eventually going to have to decide whether I believed the company still held to those core values. I believe that the "No Gossip" core value played a large role in this cultural and moral drift. In the beginning, I do believe that taking gossip very seriously led to a healthier workplace environment. However, as the company grew, I believe that it served to make it difficult for individuals to express concerns or criticism about the company's direction and choices. Expressing such concern to a peer could be interpreted as gossip. Expressing it to a leader was the only acceptable option, but if that leader didn't have the authority to solve the problem themselves, their only recourse was to, in turn, tell their own leader. Every team member submitted a weekly report that included their personal highs and lows for the week. They might, therefore, include their concerns there, however, on at least one occasion, my team was told to be careful to not include anything negative in our weekly reports that we had not already discussed with our leader so as to not harm our own reputations. Several years ago, Ramsey Solutions did not win best place to work for the first time in several years. The following year, a board member stood in front of the team and expressed their frustration at this loss. Several individuals had filled their survey in negatively and had included criticisms in the survey comments. The board member made it clear that if individuals had concerns, they should raise them with their leader. If after doing so, they were still unable to fill in the survey positively, they should evaluate why they would choose to work somewhere they could not review positively. Each year I submitted my survey as quickly as I could so I could honestly answer that I did not feel pressured to answer the survey positively. I had come to fear that if I waited, something would be said from stage that would make me feel pressured.

avatar
Ramsey Solutions Response
5y
Reach out to me and let's grab coffee somewhere. I'd love to listen. ~ Jack Galloway, Chief People Officer @ Ramsey Solutions
Viewing 13 - 15 of 370 Reviews

Glassdoor has 392 Ramsey Solutions reviews submitted anonymously by Ramsey Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Ramsey Solutions is right for you.