Rapid Response Monitoring reviews

Some select employees, and management are courteous and respectful to each other.

Working at Rapid Response Monitoring has provided me with a career where I feel I fit, and feel like I make a difference. Rapid Response is a service provider first and foremost, the customers subscribe to have their alarms of various types monitored. As with any service provider type of company, there are happy customers and there are not so happy customers, however at the end of the day I always leave work feeling like I've helped people and made a difference. The training provided gives the foundation and structure necessary to be successful in this company, yet does not feel overwhelming or tedious. During training you work with an experienced and personable trainer who will guide you to an understanding of the rules of regulations required in alarm handling. The four week paid training ensures you have the knowledge required to perform all of the functions necessary with confidence. The entry position of Control Center Specialist is the base of the entire company. If you enjoy a job where you have structure, where you know what you will be doing every day, and yet still have enough of variation to keep it interesting, then you will fit in this position well. You process every alarm with the same structure, yet every alarm will be different. The amount of support available to the Control Center Specialist is amazing. You will never feel out there alone, without an answer to a problem. You will always have someone to turn to for guidance or advice if you should need it. The direct supervisors to the specialists are/were specialists once themselves. They have been there and done that, and are always available. In my time as a specialist I have never once felt I was in a bind, without means to find a viable answer for a customer. The management team, in my opinion, are some of the best I have ever worked with. There is a sense that they are on your side, that if you have a problem, you can go to them. I have never held a position where the management seems to be working hard and longer than the regular employees, but at Rapid Response, that is the case. At the new facility in Corona, CA, there seems to be nothing but room for growth and opportunity. If you would like a place with future advancement opportunities than this is also the place for you. I for one, am excited at what the future will bring at Rapid Response Monitoring!