Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Apr 7, 2025

Monitor Alarms

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

+ Competitive pay/ good benefits. + Fast paced/ exciting day to day. + Pizza Friday/ special events.

Cons

- Some emergency situations can be stressful.

2.0

Apr 1, 2025

Classic "We are a Family" Workplace Experience

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Trainers are awesome, Pay is competitive, Really clean workplace, Free pizza once a month, Sometimes we play bingo

Cons

Gossip environment, Favoritism, Out-of-touch leadership, High burnout rate, Unforgiving attendance and break policies, Strange policy changes like banning books and comfortable shoes, Expected to screw customers over, Being treated like a number/liability, Timed restroom breaks, Poor work-life balance, Being constantly told to work faster, Top performers are punished for their work ethic, Only the friends of leadership are given recognition despite the entire team being hard at work.

1.0

Mar 27, 2025

Micromanaging

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

They offer benefits for full time employees

Cons

Micromanaging was asked to provide a dr note to use a bathroom you are being recorded and on camera and will get in trouble for using the bathroom

Viewing 34 - 36 of 271 Reviews

Jobs at Rapid Response Monitoring

Real Time Analyst (WFM)

Technical Project Manager

Talent Acquisition Internship - $20/h

Audio Alarm Technology Specialist (Syracuse, NY)

Audio Alarm Technology Specialist (Corona, CA)