Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 36 reviews)); "The benefits are good if you’re there long enough" ((in 26 reviews)); "training is thorough and on" ((in 17 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

2.0

Aug 13, 2024

Wish I had better things to say

Training specialist

Recommend

CEO approval

Business Outlook

Pros

The company offers excellent training

Cons

The office culture is toxic

1.0

Aug 9, 2024

Revolving Door

Operations

Recommend

CEO approval

Business Outlook

Pros

They will never fire you for attendance or anything, unless a dealer tells them to, they want you to quit so they don't have to pay unemployment.

Cons

Small town gossip environment. Supervisors deal with the most challenging issues, managers?; not really sure what they do. Very much a favoritism and not a qualification or merit promotion system. Benefits are unaffordable if you have two kids or more. I have seen at least 30 people leave in 9 months and this is not an exaggeration. Training and QA never communicate, and this is what your performance and annual raise is based on. Pretty much a waste of time since law enforcement, dispatch and BSIS don't consider this experience. You have zero control over the days of the week you work and they change every five weeks.

4.0

Jul 23, 2024

It's the best company I can ever get best environment so much satisfied

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Best environment best ethics best everything

Cons

Some of the employees are not good

Viewing 58 - 60 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Audio Alarm Technology Specialist (Syracuse, NY)

Learning and Development Trainee - $24/hr