Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 31 reviews)); "Great training" ((in 15 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Terrible management which has been said over and over." ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

1.0

Oct 11, 2024

Not for Anyone Who Isn't Afraid to Ask Questions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Clear guidelines - They do actually promote from within

Cons

- Micro-managing - Management cannot handle receiving questions about WHY things are done the way they are - Constructive criticism is not taken seriously - Extremely high burnout rate

1.0

Aug 9, 2024

Revolving Door

Operations

Recommend

CEO approval

Business Outlook

Pros

They will never fire you for attendance or anything, unless a dealer tells them to, they want you to quit so they don't have to pay unemployment.

Cons

Small town gossip environment. Supervisors deal with the most challenging issues, managers?; not really sure what they do. Very much a favoritism and not a qualification or merit promotion system. Benefits are unaffordable if you have two kids or more. I have seen at least 30 people leave in 9 months and this is not an exaggeration. Training and QA never communicate, and this is what your performance and annual raise is based on. Pretty much a waste of time since law enforcement, dispatch and BSIS don't consider this experience. You have zero control over the days of the week you work and they change every five weeks.

1.0

Jun 17, 2024

Honest Review

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Nice facility and nice people.

Cons

Private owner who is one of the worst humans alive.

Viewing 100 - 102 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Customer Service Representative - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Fall Accounting Intern

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Not for Anyone Who Isn't Afraid to Ask Questions

Revolving Door

Honest Review

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