Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

65% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 31 reviews)); "Great training" ((in 15 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Terrible management which has been said over and over." ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.6

65% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

65% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.6 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

2.0

Jan 17, 2023

Not That Great

It department

Recommend

CEO approval

Business Outlook

Pros

The pay is pretty good.

Cons

You won't have any work life balance. Expect to be on call even when you're not on call. Don't expect to actually be help in learning. They'll gatekeep everything from you. They'll bait and switch you into different "jobs" that you didn't sign up for up to and including taking alarm calls when they're low on operators.

5.0

Oct 19, 2022

Good vibes

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Rapid has been my favorite place to work! I came here after being at my last job for six years and I was nervous about the change but the transition was so easy. The training is thorough and efficient, the people are incredibly nice, and the environment is so comfortable. They really make sure you are happy and knowledgeable here. I’ve never worked for a company that has cares so much about it’s people like they do here. I’ve referred all my friends and I’ll continue to praise them to anyone because I believe they are great and it’s an amazing place to work.

Cons

None that I can think of.

3.0

Aug 22, 2022

Ok

Supervisor

Recommend

CEO approval

Business Outlook

Pros

It’s a job if you need one

Cons

Everyone is overworked and all departments are understaffed

Viewing 109 - 111 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Learning and Development Trainee - $24/hr

Real Time Analyst (WFM)