Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

65% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 30 reviews)); "The benefits are good if you’re there long enough" ((in 30 reviews)); "Great training" ((in 15 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Good supervisors." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Poor management" ((in 9 reviews)); "Blatant favoritism and double standards" ((in 7 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.6

65% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

65% approve of CEO

63% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Career opportunities

3.5

Senior management

3.3

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.6 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

4.0

Aug 2, 2019

Good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Different shifts to choose from depending on your schedule. I liked that you get to work do your job and leave without taking it home with you. No one bothers you as long as you’re being productive.

Cons

Rotating working day schedule , rarely get weekends off. Because of the type of field it is 24/7 so no holidays off unless it is your regular day off

5.0

Jan 2, 2019

Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rapid employes some of the best people to work with and grow with both personally and professionally. I have learned so much about myself; both my strengths and weaknesses during my time with Rapid. I am pushed to be the best I can be at all times and if you work hard and display dedication, it does not go unnoticed. Rapid is a wonderful employer!

Cons

There are not any to list here.

Rapid Response Monitoring Response

Thank you for sharing your feedback!

5.0

Jun 14, 2018

I absolutely love this place!

Operator

Recommend

CEO approval

Business Outlook

Pros

Career advancement opportunity, best pay for this type of job around, excellent benefits. The job is fun and the atmosphere is very modern and progressive.

Cons

Wish I could have every weekend off.

Rapid Response Monitoring Response

Thanks for the feedback! Unfortunately weekends are necessary based on the service we provide. However, we are always working to create schedules that provide a good mix of off weekends. We would be more than happy to meet with you about any ideas you have regarding the scheduling process. Thanks again and thank you for being a part of our team!

Viewing 115 - 117 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Fall Accounting Intern

Fall Accounting Internship

Customer Service Representative - $22/hr

Real Time Analyst (WFM)

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Good company

Account Executive

I absolutely love this place!

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