Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

65% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 30 reviews)); "The benefits are good if you’re there long enough" ((in 30 reviews)); "Great training" ((in 15 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Good supervisors." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Poor management" ((in 9 reviews)); "Blatant favoritism and double standards" ((in 7 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.6

65% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

65% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.6 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

4.0

Oct 8, 2016

Control Center Specialist

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Paid 5 week training to get you into the swing of things, good starting pay, very professional. It seems like there are opportunities to advance as they promote from with in

Cons

Have not expiernced any so far, other than having to ask to use the restroom

5.0

Oct 5, 2016

GREAT OPPORTUNITY!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really enjoy working here the thorough training really set me up for success everyone is professional & helpful, casual Fridays the office is very clean and beautiful I have a set schedule weekends off the benefits are great i'm excited to stay here and learn more I really like that they promote from within and highly recommend it to anyone looking for a job with good pay , good benefits and are treated with respect

Cons

Timed breaks, no other than that.

5.0

Jun 29, 2016

If you're looking for a career, join rapid response!

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Growing company with great management. I applied for the control center specialist position knowing little about the company but walking into the interview I was able to quickly sense the high level of professionalism and structure the company possesses. The company offers extensive training in small classroom settings and the trainers are very friendly and helpful. Once you finish the training, shift supervisors sit in the same pods as you which makes it easier to communicate with them because they're never behind doors and always willing to answer your questions. The benefits are good and the management team is very encouraging. Within a few months of working for rapid, my supervisors were asking about my career goals. There is a lot of room for growth and the company only promotes from within. The Corona, Ca office is the newest addition to their Syracuse, NY location and an indication that the company is growing. If you are looking for a company with plenty of leadership and room for advancement then rapid is the best choice for you.

Cons

None at this time. The company is great about setting their expectations during your initial interview so nothing is misleading.

Viewing 121 - 123 of 271 Reviews

Jobs at Rapid Response Monitoring

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Fall Accounting Internship

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Technical Project Manager