Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

65% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 30 reviews)); "The benefits are good if you’re there long enough" ((in 30 reviews)); "Great training" ((in 15 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Good supervisors." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Poor management" ((in 9 reviews)); "Blatant favoritism and double standards" ((in 7 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.6

65% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

65% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.6 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Sep 19, 2015

Dispatcher

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good health insurance plan and good retirement plan. Raise every six months free food and drinks!

Cons

Loud alot like highschool calling people at 3am to tell they have a low battery sucks.

3.0

Apr 20, 2015

Steady paycheck with ample overtime available

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Steady , stable paycheck. Ample overtime and premium holiday pay available. Dont have to take the job home with you.

Cons

Creepy obsession with cleanliness Lots of nepotism Amateurs pretending to be professionals

5.0

Dec 22, 2014

Great Company to work for!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

flexible schedule - great and encouraging management - good pay

Cons

break policy is ridiculous and doesn't provide much wiggle room .... limited to two 15 min breaks per shift (not including lunch)

Viewing 127 - 129 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Fall Accounting Intern

Fall Accounting Internship

Real Time Analyst (WFM)

Real Time Analyst (WFM)