Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 28 reviews)); "training is thorough and on" ((in 17 reviews)); "Growing company with great management." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "Paid time off could be better" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

4.0

Mar 24, 2022

Review

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Meeting new people and clients

Cons

Price quotes being too high

1.0

Mar 9, 2022

DO NOT WORK THERE

Operation specialist

Recommend

CEO approval

Business Outlook

Pros

supervisors are some of the best people to work for.

Cons

the upper managment does not care about you period if you work in the operations department, you are a peon and low life you will never leave that position unless you quit. they will not let you transfer to another department in the business. they will purposely schedule you for days you ask for off 6 months in advance to force you to use your PTO. very crappy upper management.

4.0

Feb 11, 2022

Good and bad things about the job

Operator

Recommend

CEO approval

Business Outlook

Pros

You can really move up in the company

Cons

You have to ask permission to use the restroom

Viewing 133 - 135 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Customer Service Representative - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Overnight Customer Service Representative