Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 32 reviews)); "The benefits are good if you’re there long enough" ((in 29 reviews)); "The company offers extensive training in small classroom settings and the trainers are very friendly and helpful." ((in 16 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Growing company with great management." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

3.0

Oct 12, 2021

A lot has changed

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

This job has good benefits, you get pto, paid sick time, incentives, bonuses. Coworkers are all amazing

Cons

Staff shortage has made this job extremely stressful. There is alarms we need to get to within 2 to 3 mins that are having to wait up to 30 mins. It's ridiculous really, these are real customers that are having real emergencies. People have died due to the lack of response times. What's worse is they continue to take on more dealers when we can barely manage the activity we currently have. You will be verbally abused by customers, dispatchers and dealers. If you care about your mental health don't come here. If you thrive under stress and constant verbal abuse doesn't affect you, then this job is for you.

5.0

Aug 25, 2021

Growing Company

Sales

Recommend

CEO approval

Business Outlook

Pros

Fantastic facility, growing company, great compensation, superior product and great work atmosphere.

Cons

I don't have anything negative to say.

4.0

Jul 25, 2021

Maximize sales by decreasing ad spent

Listing specialist

Recommend

CEO approval

Business Outlook

Pros

Good communication and friendly environment

Cons

Payment is not as per my working standards

Viewing 142 - 144 of 271 Reviews

Jobs at Rapid Response Monitoring

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