Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

65% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 31 reviews)); "Great training" ((in 15 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Terrible management which has been said over and over." ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.6

65% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

65% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.6 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

2.0

Aug 15, 2023

Csr

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Company culture Qoek environment Pto

Cons

Covid I guess sucked but other than that nothing

5.0

Apr 4, 2023

Great Place to Start a Career

Operations

Recommend

CEO approval

Business Outlook

Pros

The facility is state of the art and is honestly one of the cleanest buildings I’ve ever been in. When the building was renovated several years ago, they focused on additions to benefit the employees and it shows. They have a mini convenience store located in the break room, free coffee, and lounges to relax in.

Cons

The customers can be difficult at times, but you can always reach a Supervisor for assistance when it becomes too much

2.0

Jan 18, 2023

Low pay

Dealer support specialist

Recommend

CEO approval

Business Outlook

Pros

The fact that they hire entry level and provide on site training

Cons

Low Pay Cut throat environment If you don’t have an education your chances of being promoted are slim

Viewing 154 - 156 of 271 Reviews

Jobs at Rapid Response Monitoring

Audio Alarm Technology Specialist (Syracuse, NY)

Audio Alarm Technology Specialist (Corona, CA)

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Real Time Analyst (WFM)