Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 28 reviews)); "training is thorough and on" ((in 17 reviews)); "Growing company with great management." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "Paid time off could be better" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

3.0

Oct 13, 2020

Good supervisors, decent pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good benefits, understanding supervisors, nice office, choose your schedule

Cons

stressful, customers scream at you A LOT, coworkers not always helpful

5.0

Nov 8, 2017

Control Center Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The training is top-grade, the work can get interesting, your co-workers are friendly, the supervisors are extremely helpful.

Cons

Sometimes the day may feel like it's dragging because you're doing the same thing over and over again. While at times, it may be interesting, it's mostly monotonous work.

5.0

Aug 19, 2017

Continue to invest in the team!

It/technical support

Recommend

CEO approval

Business Outlook

Pros

Amenities, benefits package, technology, growth opportunity, team oriented

Cons

Road conditions in Syracuse, weather

Viewing 163 - 165 of 271 Reviews

Jobs at Rapid Response Monitoring

Audio Alarm Technology Specialist (Corona, CA)

Real Time Analyst (WFM)

Audio Alarm Technology Specialist (Syracuse, NY)

Real Time Analyst (WFM)

Learning and Development Trainee - $24/hr

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Ratings by category

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Good supervisors, decent pay

Control Center Specialist

Continue to invest in the team!

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