Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"Benefits are great and affordable and they offer 1" ((in 35 reviews)); "pay is good and offer overtime" ((in 26 reviews)); "They have 2 week training and then ease you onto the floor so that you are not thrown to the wolves." ((in 13 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Having the option to apply for vastly different departments and continue to learn and grow is highly attractive to me, and it is good that this type of movement is encouraged by management as well." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO is deducted in small increments if you’re even slightly late." ((in 4 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

5.0

Aug 7, 2015

wish I still worked here

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

II worked at rapid for 3 years. I left in 2014 to move to Florida. There are no jobs here that compare. The benefits and pay were great. The job is very rewarding and I miss doing something that mattered. I just put in my application today to see if I can get rehired. If I do get the job back, I will move back to Syracuse immediately. Fingers crossed!!

Cons

Not the warmest weather which is mostly why I moved south. I will gladly brave the winter to get my job back.

5.0

Aug 6, 2015

Great growing company!!!

Central station specialist

Recommend

CEO approval

Business Outlook

Pros

I have worked at RRMS for almost 6 months now. This is by far the best job I have had after graduating college. I have already been promoted to a special team and have received 2 raises. I have never had that happen before. They told me that if I work hard and stay focused, I will see advancement. So far that has been very true! My benefits are excellent Full medical, dental and 401K that RRMS matches!! I love working here so far and 2 of my college friends are in the application process as well.

Cons

None really at this time. I can honestly say that I enjoy my job. I will update this review if this changes.

5.0

Aug 6, 2015

Rapid After 6 Months

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Rapid Response is a great company, some of the positives include, the ability to grow. I've only been with the company for a short time but you can tell if you are dedicated there is options for you to advance your career. On top of this they promote from within alowing you more opportunities than many other companies. Rapid Response is an ever growing company as they build an addition at this time that will almost double the size of the building. The management team is also very supportive and always there to help. Benefits can not be topped for a company that employees many young adults.

Cons

The rotating schedule with only one weekend off a month. Some of the shifts are tougher than others as this is a 24/7 operation.

Viewing 247 - 249 of 271 Reviews

Jobs at Rapid Response Monitoring

Real Time Analyst (WFM)

Technical Project Manager

Talent Acquisition Internship - $20/h

Real Time Analyst (WFM)

Audio Alarm Technology Specialist (Corona, CA)

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wish I still worked here

Great growing company!!!

Rapid After 6 Months

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