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Rapid Response Monitoring

Engaged Employer

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)
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Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews
2.0
Jun 27, 2015

Meh?

Recommend
CEO approval
Business Outlook

Pros

-Exceptional employees. Pretty impressive group of people working for this company. -Clean and beautiful facility. -Definite opportunity for resume building if you're interested in moving up and chasing responsibility. -Great job for people who are young and have no families. -Personally enjoyed the work overall. -Through training program.

Cons

-Claims to be a progressive company, but zero interest in retaining employees or working with them outside of the box. -Scheduling is an absolute nightmare. One weekend off a month. -Zero interest in employee work/life balance. -Not family friendly, almost none of your direct mid-level management have families. -Revolving door. -Sitting (or standing) at your desk for literally 7 hrs and 10 mins a day. -Super lame corporate culture. -A ton of berating from disgruntled customers who think you're their alarm company. A lot of beratement from alarm dealers.

1.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the work, mostly pleasant coworkers, and there was decent snacks for sale in the break room. "3 Keys To Success": (1) Positivity (2) Engage in conversation..."Tell me more about that...." (3) Dress To Impress.

Cons

The hiring process is very discriminatory; after screening people out with a Personality Test, interviewees are then forced to take an Intelligence Test. On the first day of training, the very first thing done, before introductions, is that employees are presented with a policy paper and notified that they can be instantly terminated at any time for any reason - sign here. (foreshadowing) I sat through 3 weeks of training classes; the fourth week was on-the-job training by making phone calls. I passed the mid-term and final exams. After working hard to learn the systems, extensive contradictory policies, and exceptions, I was forbidden by trainers from referencing my notes & writing down "what to improve" when I got feedback. On the last day of on-the-job training, the fourth Friday, I'm told, "We were scoring my calls and you got a 76; we needed a score of 80, so you are terminated effective immediately. You've shown improvement each day, but there's no second chance and this job's not for everybody. I'll walk you out." Guess that vacation time in 3 months that I asked about has been approved after all!

Viewing 253 - 255 of 271 Reviews

Glassdoor has 281 Rapid Response Monitoring reviews submitted anonymously by Rapid Response Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if Rapid Response Monitoring is right for you.