Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"Benefits are great and affordable and they offer 1" ((in 35 reviews)); "pay is good and offer overtime" ((in 26 reviews)); "They have 2 week training and then ease you onto the floor so that you are not thrown to the wolves." ((in 13 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Having the option to apply for vastly different departments and continue to learn and grow is highly attractive to me, and it is good that this type of movement is encouraged by management as well." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO is deducted in small increments if you’re even slightly late." ((in 4 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Dec 19, 2019

Great

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work and beautiful building

Cons

Working weekends is not great

5.0

Dec 2, 2019

Great Place to Work

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

+Room for advancement +Amazing health insurance +Gym membership +Modern facility; the fire place is my favorite spot to take a break +Guards onsite (who will even walk you to your car with an umbrella when it's raining) +Generous PTO time (I've been here almost 10 years and will have 180 hours in January) +Monday thru Friday schedule for my position (paid holidays off) +401K

Cons

When you first start out you have to work weekends and holidays but they only promote from within so if you are good at your job and personable that can be changed quickly in another position.

4.0

Aug 11, 2019

Decent Entry to Security

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

- Good Pay - Friendly -Clean and Nice Facility

Cons

- Time Management to the dot - Schedule

Viewing 256 - 258 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Customer Service Representative - $22/hr

Guest Relations Porter

Overnight Customer Service Representative

Real Time Analyst (WFM)