RapidScale reviews

3.2

41% would recommend to a friend

(103 total reviews)
avatar

Duane Barnes

39% approve of CEO

30% positive business outlook

RapidScale has an employee rating of 3.2 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RapidScale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

103 reviews
5.0
Aug 3, 2023

Returning to the Fold

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a boomerang employee who left and came back after a year, this company has grown greatly. - Upper Management has gotten the right people into Manager and Director level positions. - The vision of where the company wants to be in terms of both internal workings and financially are lofty, yet attainable goals. - The company has not lost the small company feel of caring about the employees and being able to build friendships across the different teams. - Consistently challenged to think in new ways to solve complex problems and tackle massive projects. - Benefits such as time off, insurance, 401k, pet insurance, and more are all outstanding given the backing of Cox. Most other companies don't come close. - The culture is great. The people you meet in the office or at company events are always friendly, always willing to help when asked, and always great for a good laugh.

Cons

There are very few "cons" to working with RapidScale but here are some that might be useful to people. - The work can be grueling. One of the main mottos of RapidScale is "work hard, play hard" and we do not shirk the responsibilities of the "work hard" part. Depending upon your position, it can definitely be closer to 50-55 hour work weeks on average. Could you leave at 40? You could but most do not because they genuinely care about their jobs and the customers. - A lot of changes are happening which can cause stress and frustration for employees trying to do their jobs. This is the growing pains of a company and are normal but as the company name suggests, the company is rapidly scaling up. And while we are growing for the better, it does mean an almost constant state of change and a constant state of growing pains.

5.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

We support each other, you never have to worry about somebody turning you away because "it's not my job", if they can't help, they find you somebody who will. Huge opportunities for growth, we've had individuals start that changed careers into entry level roles, that have moved into leadership positions and senior engineering positions Benefits are fantastic, matching 401k, copious amounts of PTO, health benefits are hard to beat, and costs are minimal. There's flexibility in options for health plans as well. COX offers us beyond the standards, such as cell phone plan discounts, pet insurance, home / auto insurance, etc. Work life balance is an absolute must in the company, and especially within my organization. If we don't give back to our people and their personal lives are not taken care of, then we cannot expect them to show up and be successful at work. Things happen in technology, we have long days sometimes, but if we haven't spent time focusing on our home, then those long days are challenging to accomplish. It's a lot of fun to work with the people here. No job is perfect, so we choose to surround ourselves with like minded people who are all about our culture. We do this through things like lifting each other up when things are hard, having fun on critical bridges, and making sure we spend time just talking to each other instead of only focusing on work. We're humans! To further this a little, RapidScale is not special from an IP or what we do perspective, it's how we do it and the people that do it, that make us unique. We live through empathy with customer service, and we can't get to that point without supporting our people first. If our people are happy, our customers are happy. To anyone reading this, I understand I have a Director title and it is easy to interpret this as leadership fluff. I promise you it is not, this is why I went into leadership in the first place. I wanted to be the leader I was desperately looking for but couldn't find, so I became one myself since it was seemingly missing. It is the core of why I am in my role, to create & maintain a world where employees are focused as the critical means of success.

Cons

We've grown quickly and have some process / knowledge debt to catch up on (which we're mid doing, but not there yet!)

5.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Company is growing creating opportunities throughout the organization. Great leadership and team members across the company. Products are ever evolving. Benefits are excellent.

Cons

Hard charging company if that is not what you are interested in.

Viewing 76 - 78 of 103 Reviews

Glassdoor has 108 RapidScale reviews submitted anonymously by RapidScale employees. Read employee reviews and ratings on Glassdoor to decide if RapidScale is right for you.