Reaching Milestones reviews

We want to thank you for the time you spent with using serving our patients and families! We are glad to hear you felt the leadership within your clinic strived to create and maintain a positive work environment. We understand the demand that goes into the work of our direct service providers as their main responsibility is working one-on-one with children. With this understanding, we have adjusted daily schedules and continue to monitor overall caseloads for our Team Members to ensure they are provided ample support and balance where needed. We also understand that this job is not for everybody, so having a passion for wanting to work directly with children is a crucial characteristic of someone we look to hire. Advancement is one of our core values, and that applies to both the patients we serve and our team as a whole. As Team Members progress through the field of Applied Behavior Analysis by attending Master’s programs and obtaining additional certifications in the field, we feel it is important to reinforce those efforts. Additionally, we invest in those Team Members by providing additional benefits related to Tuition Reimbursement and BCBA Supervision Hours. However, even if a Team Member were to decide they did not want to advance in the field, we do provide an extensive entry-level benefits package in addition to pay that is consistent across the field.

We are appreciative of the 3-4 years that you spent serving our patients and their families. We are glad to hear you valued the opportunities provided regarding benefits and professional development opportunities, as those are important to us as well. We do want to ensure our patient’s programs and therapy environments are individualized and socially significant. Although a majority of our patient’s do receive services in the clinic, we recognize there may be an additional need that has to be addressed in another environment and we feel it is important to address those needs on a patient-by-patient basis. We are unclear as to what decision making you are referring to advising more freedom, but our supervisors in training are required to go through training on managing an RBT and best practices for allowing “freedom” in programming while still overseeing the program in its entirety.