RealPage reviews

3.6

64% would recommend to a friend

(2,634 total reviews)
avatar

Dirk Wakeham

86% approve of CEO

58% positive business outlook

RealPage has an employee rating of 3.6 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealPage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 12, 2014

Developer Career Killer

Recommend
CEO approval
Business Outlook

Pros

Hmmm. I don't have anything positive to say about my time here. It has been a very disheartening and disappointing experience.

Cons

1) No career path for Developers - I personally one Dev who has been at Dev III for ten years. 2) Outsourcing real development - what kind of software company outsources the development of its products to a third-world consulting company? It shows a complete lack of regard and respect for its own Developers. RP developers are there only for maintenance. 3) Lack of direction and obvious incompetence from Executive Management - RP goes through a management "restructuring" every six months. I personally have reported to four managers in 2.5 years and I know other Devs who have reported to 4 or 5 different managers in the last 1.5 years.

2.0
Mar 2, 2014

Frustrating

Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely nice and want to help you succeed. A large variety of hours to choose from. Pays more than some retail.

Cons

-Noise! Imagine listening to 90 different conversations simultaneously for 8 hours a day. -The increased volume of calls (considered to be ideal by mgmt) does not allow you more than 5-10 seconds between calls. -The callers are generally rude and treat you at best like a door-mat. -No chance of career advancement into any other sector out of the call center. Second tier position barely pay better that bottom tier. If you hope to maybe 'slum it out' in the call center and then move into any other branch of the company, don't waste your time, unless you excel at the call center you will never move no matter how qualified you are for other jobs. -Those flexible schedules and ability to trade are a joke. Your schedule is only flexible if you pay others for their time (in addition to their extra hourly pay) and the company tends to only honor your schedule choices in you work at night and maybe 40-50% of the rest of the time. -Because of the lack of information provided by the communities (floor plans, detailed especially), callers will often get frustrated and often demand to speak with the 'real' office instead of you, but you still have to get their contact information and directing calls onsite gets counted against you.

2.0
Feb 27, 2014

Wake up!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I joined RealPage, there were opportunities for growth, there was an aggressiveness to competing in the market place, and there was the ability to innovate and make a difference. There are still groups within RealPage that are that way, but they seem to be a dying breed.

Cons

RealPage has moved most of its development to India or the Philippines. They don't really innovate much anymore - they are mostly in maintenance mode. I've heard they are now an Agile shop and certainly engineering in the US has been significantly reorganized, but those I've talked to who still work there say it is window dressing, and nothing has really changed. Often, the people who are really good do not get promoted - they get sidelined. I guess it depends on the division/product.

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