Is Realtor.com a good company to work for as a Custimer Service Representative?

Custimer Service Representative professionals working at Realtor.com have rated their employer with 2.0 out of 5 stars in 98 Glassdoor reviews. This is a lower than average score with the overall rating of Realtor.com employees being 3.4 out of 5 stars. Search open Custimer Service Representative Jobs at Realtor.com now and start preparing for your job interview by browsing frequently asked Custimer Service Representative interview questions at Realtor.com .

Does Realtor.com pay Custimer Service Representative employees well?

Custimer Service Representative professionals rate their compensation and benefits at Realtor.com with 2.4 out of 5 stars based on 98 anonymously submitted employee reviews. This is 45.2% worse than the company average rating for salary and benefits. Find out more about Custimer Service Representative salaries at Realtor.com.

How happy are Custimer Service Representative professionals working at Realtor.com?

6% of Custimer Service Representative employees at Realtor.com would recommend their employer to a friend. This rating has decreased by 58% in the past 12 months. Custimer Service Representative professionals have also rated Realtor.com with a 1.8 rating for work-life-balance, 2.8 rating for diversity and inclusion, 1.7 rating for culture and values and 2.1 rating for career opportunities.

What are the top reviewed jobs at Realtor.com?

Account Executive (54) , Customer Service Representative (CSR) (52) , Software Engineer (52) , Customer Service Representative (37) , Consumer Success Representative (34) , Senior Software Engineer (28) , Digital Sales Consultant (25) , Sales (23) , Realtor (17) , Manager (16) , Product Manager (13) , Staff Software Engineer (12) , Associate Software Engineer (11) , Sales Associate (11) , Customer Success Representative (10)

What are the pros of working at Realtor.com according to real employee reviews?

"Great benefits in terms of medical and dental" ((in 81 reviews)); "The people are great and you can easily consider them friends." ((in 80 reviews)); "Great pay and end of year bonus" ((in 62 reviews)); "Work life balance is good" ((in 55 reviews)); "They try to show a great culture to the new hires and you will be fooled at first!" ((in 55 reviews))

What are the cons of working at Realtor.com according to real employee reviews?

"Lack of job certainty with frequent layoffs" ((in 46 reviews)); "Your direct manager is overloaded with work so expect your 1" ((in 34 reviews)); "Very poor upper management ." ((in 24 reviews)); "Clear favoritism towards some employees enables bullying and harassment ." ((in 13 reviews)); "Poor internal infra and communication" ((in 9 reviews))

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Realtor.com Custimer Service Representative reviews

2.0

6% would recommend to a friend

(98 total reviews)

Damian Eales

Not enough data to show CEO approval

3% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.1

Career opportunities

1.8

Work/Life balance

1.7

Culture & values

1.7

Senior management

Custimer Service Representative employees have rated Realtor.com with 2.0 out of 5 stars, based on 98 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have a poor working experience there. Realtor.com is rated 45% below average by Custimer Service Representative professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

98 reviews

2.0

Aug 29, 2024

Opcity which Realtor.com purchased. Was the best job I ever had until Realtor.com took over.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The hybrid schedule was needful.

Cons

Upper management wasn't transparent at all.

1.0

Aug 27, 2024

Run

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

At the time it was work from home

Cons

Ridiculous requirements to meet. I was written up for not getting enough people to agree to speaking to lenders despite following their script to a T. Both being job requirements and you could be written up for going off script as well.

5.0

Jul 8, 2024

Good place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

People Pay Career Progression Work life balance

Cons

Offering more in office perks

Viewing 10 - 12 of 98 Reviews

Jobs at Realtor.com

Consumer Success Coordinator

National Account Director, New Homes

United States

View job

Senior Corporate Trainer/Facilitator

Scottsdale, AZ

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Real Choice Selling Coordinator

Senior AR/Billing Specialist

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Realtor.com Custimer Service Representative reviews

Ratings by category

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Reviews by job title

Opcity which Realtor.com purchased. Was the best job I ever had until Realtor.com took over.

Run

Good place to work

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