Is Refloor a good company to work for?

Refloor has an overall rating of 4.7 out of 5, based on over 155 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 87% of employees would recommend working at Refloor to a friend and 87% have a positive outlook for the business. The best reviews about Refloor have been left by employees working as Project Coordinator , Flooring Installer and Installation Coordinator .

Does Refloor pay their employees well?

According to anonymously submitted Glassdoor reviews, Refloor employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Refloor. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Refloor?

87% of Refloor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Refloor 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Refloor?

Sales Representative (17) , Installation Coordinator (14) , Flooring Installer (12) , Project Coordinator (12) , Design Consultant (8) , Sales Manager (8) , General Office Worker (7) , Administrative (6) , Sales Associate (5) , Call Center Agent (4) , Lead Coordinator (4) , Sales (4) , Assistant General Manager (2) , Call Center Representative (2) , Customer Service Representative (CSR) (2)

What are the pros of working at Refloor according to real employee reviews?

"Positive and collaborative work environment." ((in 7 reviews)); "Great people, professionals that are easy to work with." ((in 6 reviews)); "Good pay" ((in 5 reviews)); "Good work life balance" ((in 5 reviews)); "I love working for a company that treats they’re employees like family!" ((in 5 reviews))

What are the top reviewed Refloor locations?

Troy , Michigan Center , Detroit , Southfield , Toledo , Tampa , Grand Rapids , Saint Louis , Nashville , Indianapolis , Maumee , Pittsburgh , Greenville , Maryland Heights , Maspeth , Milwaukee , Louisville , Charlotte , Raleigh , Cincinnati , Cleveland , Ohio City , Los Angeles , Farmington Hills , Kentwood , Valley View , Florida City

Refloor reviews

4.7

87% would recommend to a friend

(145 total reviews)

Brian Elias

89% approve of CEO

87% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.2

Compensation and benefits

Refloor has an employee rating of 4.7 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Refloor employee rating is 27% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

145 reviews

5.0

May 15, 2026

Positive atmosphere and perks, but software issues hinder performance

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere. They provide snacks and drinks for the team. They celebrate employees by creating recreational events.

Cons

The software we utilize for calls is Five9 and unfortunately it does effect the daily performance of call center agents due to the technical difficulties.

Refloor Response

2w

It's always valuable to hear from team members about their experience. We're pleased to hear that the positive atmosphere, employee recognition, and team events have contributed to an enjoyable work environment. Creating opportunities for employees to connect and feel appreciated is an important part of the culture we strive to build. We also appreciate your thoughtful feedback regarding the software used by our call center team. Technology plays a critical role in day-to-day performance, and we understand how technical challenges can impact efficiency. Feedback like yours helps us evaluate opportunities to improve the tools and resources available to our teams. Thank you for sharing your perspective and your suggestions for continued improvement.

5.0

May 15, 2026

Positive team culture

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Team friendly culture with a focus on positivity

Cons

Have to work on Saturdays

Refloor Response

2w

We appreciate you taking the time to share your feedback. A positive and supportive team culture is something we place a great deal of importance on, so it's rewarding to hear that has been reflected in your experience. Creating an environment where team members can work together, stay motivated, and support one another is a key part of the culture we strive to maintain. We also recognize that working Saturdays can be a challenge at times. As a customer-focused business, weekend availability plays an important role in serving homeowners, and we appreciate the dedication our team members bring to meeting those needs. Thank you for sharing your perspective with us.

5.0

May 14, 2026

Friendly environment with good pay and management

Call center agent

Recommend

CEO approval

Business Outlook

Pros

- Good pay - Friendly environment - Good management

Cons

Honestly I cannot think of any cons

Refloor Response

2w

Positive feedback about workplace culture and leadership is always meaningful to receive, and we're pleased to hear those aspects of your experience have stood out during your time at Refloor. Creating a supportive environment with strong leadership and competitive compensation is something we continuously work toward, so it's rewarding to know those efforts are making an impact. We also appreciate your kind words and your encouragement to keep building on what's working. Thank you for sharing your perspective. Feedback like yours helps reinforce the culture we strive to build every day. — The Refloor Team

Viewing 7 - 9 of 145 Reviews

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Positive atmosphere and perks, but software issues hinder performance

Positive team culture

Friendly environment with good pay and management

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