Does Reliance Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliance Matrix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reliance Matrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Reliance Matrix?

79% of Reliance Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliance Matrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Reliance Matrix?

Claims Examiner (11) , Absence Management Specialist (9) , Client Manager (3) , Customer Service Representative (3) , Supervisor (3) , Account Manager (2) , Claims Examiner II (2) , Customer Care Representative (2) , Integrated Claims Examiner (2) , Manager (2) , Operations Manager (2) , Regional Client Manager (2) , Underwriter (2)

What are the pros of working at Reliance Matrix according to real employee reviews?

"People are great." ((in 8 reviews)); "Very kind and friendly management ." ((in 5 reviews)); "Great culture and work environment" ((in 5 reviews)); "Leadership is approachable and transparent, and there’s a real sense of purpose in the work we do." ((in 4 reviews)); "annual bonus and merit increase based performance" ((in 3 reviews))

What are the cons of working at Reliance Matrix according to real employee reviews?

"1) Lower pay" ((in 4 reviews)); "Work life balance not good" ((in 3 reviews)); "Horrible training" ((in 3 reviews))

What Reliance Matrix locations have received the highest employee ratings?

Philadelphia , Portland , Phoenix

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Reliance Matrix

Reliance Matrix reviews

3.9

79% would recommend to a friend

(85 total reviews)

Christopher Fazzini

90% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Senior management

Reliance Matrix has an employee rating of 3.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reliance Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

5.0

Nov 17, 2023

I love my job!!

Claims examiner 1

Recommend

CEO approval

Business Outlook

Pros

WFH, if you work hard and get your tasks completed daily you will be rewarded.

Cons

I have nothing other than once you are done with training it can be a little rocky and nerve wracking, but you'll get the hang of it in no time. Just like riding a bicycle for the first time!

1.0

Apr 23, 2025

I must have been very bad in a past life

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

I no longer work here.

Cons

- We were required to attend daily meetings that were lengthy, useless, and distracting. - Supervisors micromanaged employees and frequently behaved unprofessionally. - The pay was not even remotely appropriate for such a soul sucking job. - Disorganized on many levels. - Laughably poor training.

Reliance Matrix Response

Thank you for taking the time to provide feedback. We appreciate you letting us know what is going on in regards to our workplace and culture. We take these concerns very seriously. If you would like to discuss any other feedback you may have, please email us at feedback@rsli.com.

4.0

Jul 8, 2024

A Good Company

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Reliance Matrix takes care of their employees and offers many benefits as well as lots of vacation time.

Cons

They recently received a large influx of new business which has made daily operations a lot more intense. Some days you will feel very overwhelmed and behind on work.

Viewing 4 - 6 of 85 Reviews

Jobs at Reliance Matrix

Client Service Trainee Program

Sales Training and Readiness Program

Project Manager Lead IS

Client Implementation Manager