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      Remitly

      Engaged Employer

      Remitly reviews

      3.8

      65% would recommend to a friend

      (512 total reviews)
      avatar

      Sebastian Gunningham

      64% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      512 reviews
      1.0
      Jun 2, 2023

      Decent company, but the benefits/HR side of things is a nightmare

      Software development engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The company's mission is a good one and leadership overall still believes in doing the right thing. - On the engineering side, there are signs that things are changing for the better. - The developer tools are amazing.

      Cons

      - If you need accommodations, I cannot recommend Remitly as a place to work due to the inability of HR to actually implement accommodations that they agreed to. - The engineering culture over indexes on building things themselves. - Promotions are more political than other places I've worked at. - The change to a new insurance provider was overall a net negative. Especially because with the change, Remitly has structured their insurance plan to make it so that they do not have to follow recent Washington State medical insurance regulations.

      avatar
      Remitly Response
      3y
      Thank you for taking the time to provide feedback on your experience at Remitly. We appreciate your acknowledgment of our company's mission and leadership's commitment to doing the right thing. Additionally, we're glad to hear that you've noticed positive improvements and found our developer tools to be amazing! Regarding your concerns, we understand the importance of accommodations and creating an inclusive work environment. While we regret that you had a negative experience with HR's implementation of accommodations, we take your feedback seriously and will work towards improving and evaluating our processes to ensure top level support for employees requiring accommodations in the future. It would also be great to understand more about what you refer to as accommodation, hence we would welcome your direct input where you can provide more context to hr@remitly.com. As for the engineering culture, we value the autonomy and expertise of our engineers and encourage them to build innovative solutions. However, we also recognize the importance of collaboration and are continuously working to strike the right balance between building in-house and leveraging external resources. Regarding promotions, we understand that perceptions of fairness can vary from person to person. We are committed to a merit-based system and ensuring that promotions are based on skills, performance, and potential. We appreciate your feedback and will continue to evaluate and refine our promotion processes to ensure they remain transparent and unbiased. Regarding the change to a new insurance provider, we apologize if this transition had a negative impact on your experience. We strive to provide competitive and comprehensive benefits packages for our employees, and we are committed to adhering to all applicable regulations. Thank you once again for sharing your feedback. Your insights are valuable and we wish you the best in your future endeavors and appreciate your time with us at Remitly. Best regards, Remitly
      5.0
      May 15, 2023

      Awesome culture and development opportunities

      Vp of talent
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has a lot of heart, it's a great place to work! I love the connection to a mission bigger than me and the privilege to serve our customers.

      Cons

      We are growing quickly, which is exciting for those who love to build. If you are looking for status quo, this is not the place for you!

      avatar
      Remitly Response
      3y
      Thank you for taking the time to share your feedback about your experience working at Remitly. We appreciate your positive comments about the company and are thrilled to hear that you find it to be a great place to work. At Remitly, we strive to create an environment where our employees feel connected to a meaningful mission and have the opportunity to make a difference in the lives of our customers. We are glad to hear that you appreciate this aspect of our company culture. We understand that rapid growth can bring both excitement and challenges. We believe that this dynamic nature enables us to adapt and continuously improve our services for our customers. Regarding your advice to management, we are glad to know that our senior leadership leads by example and embodies our values. We believe that strong leadership is essential in fostering a positive work culture and driving the success of our organization. Thank you once again for sharing your thoughts. We value your feedback and are grateful to have you as part of the Remitly team.
      5.0
      May 9, 2023

      Great company goal

      Assistant team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      They care about the service they provide to customers.

      Cons

      Lack of training for employees.

      avatar
      Remitly Response
      3y
      Dear Reviewer, Thank you for taking the time to share your experience working at Remitly. We're glad to hear that you appreciate our dedication to providing excellent service to our customers and that you have a positive impression of our CEO's leadership style. We're sorry to hear that you have felt a lack of formal training provided to new employees. At Remitly, we are always looking for ways to improve our employee onboarding and training programs to help our team members feel supported and equipped to succeed in their roles. We take your feedback seriously and will continue to make improvements in this area. We appreciate your commitment to Remitly and your desire to see the company succeed. Thank you again for your feedback and for being a valuable member of our team. Best regards, The Remitly Team
      Viewing 307 - 309 of 512 Reviews
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      ReviewsRemitly reviews

      Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.