Remitly reviews

3.8

65% would recommend to a friend

(512 total reviews)
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Sebastian Gunningham

64% approve of CEO

60% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

512 reviews
4.0
Jan 10, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Remitly has such a big diversity team in every department. It always encourages its employees to grow and have the best opportunities internally.

Cons

Every process in this company is slow and takes time.

1.0
Dec 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Multicultural work environment, all other associates were really nice, very helpful and knowledgeable trainers, office is very nice

Cons

Unfortunately there is more cons than pros when working for remitly…some management don’t have a clue what they are doing and seem to get a kick out of bullying people out of their roles which I saw with my owns eyes while working at remitly. A lot of promises were broken to associates who had taken the role back in April/May with people claiming they didn’t know about the changes which were coming down the line very soon after we started but this was proven a lie shortly thereafter. Shifts are absolutely horrendous (I did hear this was suppose to be changing before I left but with Remitly, who really knows?), absolutely no work life balance, 2 weekends a month, no supplement for working until 12AM or starting at 6AM, no parking, no reimbursement for parking which costs a fortune every week, no work from home option, constant gossiping and arms and legs growing onto rumours which are started in the office as associates are told nothing and are only told a couple of days before changes are brought in. Lack of communication between management, some teams are told different information to other teams (hence the rumours), people being rejected for visa sponsorship when we had someone sent over to help people with this (apparently new measures have been put in place), instead of help for visas or increasing the salary remitly decided to cut the working hours by one hour every week. Cut costing measures that were put in place later this year resulted in the company removing benefits from employees. No bonuses. Very limited career opportunities if you don’t ‘fit the mold’ (basically if you don’t need your mouth shut)

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Remitly Response
3y
Thank you for sharing your experience working at Remitly. We appreciate your comments regarding the multicultural work environment and helpful and knowledgeable trainers. However, we are disappointed to hear that your experience working with some of our management team did not meet your expectations. At Remitly, we value open and honest communication and are committed to providing a positive work environment for all employees. We understand your concerns about shifts and work-life balance. We continuously evaluate our policies to ensure we are meeting the needs of our employees while also delivering for our customers. We are also committed to transparency and open communication with our associates. Regarding visa sponsorship and career opportunities, we aim to provide equal opportunities for growth and development for all our employees and will continue to evaluate our policies to ensure they align with our values. We appreciate your feedback and will use it to improve our communication and policies.
4.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Education Reimbursement. Social Events Opportunities to Learn, education support Yearly based pay increment, good salary Physical & Mental Health, EAP, Health Insurance, Maven Fertility Support Individualised & Safe Work Environment, lovely office space

Cons

some staff need to move with the times and know they have it good.

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Remitly Response
3y
Thank you for sharing your feedback and experience at Remitly. I am delighted to read your positive feedback as we are constantly working to improve our associate and customer experience. Your feedback is key in helping us to improve. Thank you again and wishing you all the best!
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Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.