Remitly reviews

3.8

65% would recommend to a friend

(512 total reviews)
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Sebastian Gunningham

64% approve of CEO

60% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

512 reviews
5.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Positive mission and purpose Tech opportunity is great for engineers wanting impact and autonomy Company doing well in biz and market

Cons

Engineering is too fragmented. Not enough focus on enabling engineering. Strong CTO but needs founders backing Legacy code needs to be addressed

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Remitly Response
3y
Thank you for your feedback! I am glad that you find meaning in our positive mission and purpose and that you see the strength of the company. I agree that we need to follow Ankur's lead and we've made some changes to ensure that happens. Thanks again for sharing your feedback.
3.0
Aug 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Remitly has a lot of positive things. [+] They try to drive mission and directives with a customer first perspective [+] They give 4 day weekends once a month [+] They are very generous on days off (e.g. Mental Health days) [+] There are some amazing engineers at Remitly who became life long friends [+] You can vocalize your complaints and recommended improvements without repercussion. [+] Remote Friendly (now) [+] Family and Life Friendly (they understand that things happen that require you to shift focus) [+] They care about DEI (to an extent) [+] You can travel between sites to colocate with teams

Cons

Cons are relative to the team that I was apart of (Security). [-] BURNOUT!!! [-] Remitly is not veteran friendly and at times feels very aggressive towards veterans. DEI was informed multiple times. [-] Lack of support by M-Team. To elaborate, M-Team was constantly stating that they wanted more investment but when rubber met the road, initiatives were always descoped in lieu of development team wants. [-] Promotions and performance reviews were extremely bias and not data driven. It felt as if there were a few people (same ones year over year) who made decisions based on their opinions. Specialized engineers are at a disadvantage compared to generalist development engineers. [-] Total comp did not match work output for similar roles. The communications were "we want people here for the mission and not for pay".

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Remitly Response
3y
Thanks for your feedback and tremendous insights across both what's working well and what could be better. And thank you for your service at Remitly. We appreciate you sharing the areas you liked in your time here around our mission, customer centricity, work/life flexibility, and positive engineering experience. We also want to continuously improve and your perspective and feedback helps us do that. As you know, continuous improvement and learning from our failures and mistakes is a key part of the Remitly culture. We also appreciate your feedback about veteran inclusion. Your input has highlighted that we can continue to deepen our engagement and improve our partnership with teammates who identify as veterans. Supporting veterans and their families is an opportunity for us to continue to represent our growing globally diverse employee base. We’ve had some recent wins in terms of investing in improvements to balance security ownership. We also continuously evaluate our talent processes in an effort to ensure equitable outcomes for promotion and performance reviews – along with using data and having processes to help manage bias. We care deeply about supporting our people and have a competitive and comprehensive total compensation approach that continues to assess market standards and benchmarking for both specific roles and what’s happening more broadly within our industry. Again, I want to thank you for your feedback, and commit to doing better on the "even better if" while continuing to do well on "what went well" in your time here. We appreciate your contributions during your time at Remitly and my door is always open to continue the conversation.
2.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Transport included. Meal subsidy. On-time pay.

Cons

Long hours, graveyard shift, management is terrible. A general feeling that the company is always improvising and making terrible human resources decisions.

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Remitly Response
3y
We appreciate you taking the time to share your feedback on Remitly. We take all feedback seriously, including constructive criticism, as it helps us improve our services for our customers and our team. We understand that working in a fast-paced and dynamic environment can be challenging, but we strive to provide our team with the support and resources they need to succeed. If you would like to discuss your experience further or have any suggestions on how we can improve, please feel free to reach out to our HR team. We value your feedback and want to ensure that all of our employees (inc. ex-employees) feel that they have been heard and supported. Thank you for your time and your contributions to Remitly. We wish you all the best in your future endeavors. Best, Remitly Team
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Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.