Remitly reviews

3.8

65% would recommend to a friend

(512 total reviews)
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Sebastian Gunningham

64% approve of CEO

60% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

512 reviews
2.0
Oct 4, 2023

This is a strange place

Recommend
CEO approval
Business Outlook

Pros

Supportive co-workers L3 and below.

Cons

Intense toxic work culture. The executive team appear unaware//unwilling to address the systemic oppressive behaviors. many external talent are drawn to Remitly because of the Immigrant Experience and deeply deeply deeply Care to make a difference

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Remitly Response
2y
Thank you for taking the time to share your experience. We know how meaningful it is to have a supportive network of team members around you in the workplace, and we’re glad to learn you found that at Remitly. We recognize that not all of your experience was positive however, and we’re sorry to hear it. Building a culture that is reflective of our values, where Remitlians can thrive and do their best work, is an ongoing priority for us. We’re grateful for feedback that helps us improve and make Remitly the best place to work. Thank you for your time at Remitly and your contributions to our mission.
5.0
Mar 23, 2023

Great experience

Recommend
CEO approval
Business Outlook

Pros

Great culture, collaborative, execution focused, great product, excellent CEO. Overall good company.

Cons

Document heavy culture. Takes Amazon principles to the extreme at times. Got really tired of seeing endless heavy handed comments poking holes in everything. Not constructive and can be frustrating.

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Remitly Response
3y
Thank you for sharing your positive feedback on your experience working with Remitly. We are delighted to hear that you appreciate our great culture, collaborative team environment, and execution-focused approach. We take pride in our excellent product and are thrilled to hear that you feel positively about our CEO Matt. We understand that a document-heavy culture can be challenging at times and our goal is to maintain a high standard of quality in our work, and sometimes this means being thorough in our approach. We appreciate your feedback and will take it into consideration as we continue to improve our processes and procedures. Thank you again for your review. We appreciate your input and are grateful to have you on our team.
3.0
Aug 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Remitly has a lot of positive things. [+] They try to drive mission and directives with a customer first perspective [+] They give 4 day weekends once a month [+] They are very generous on days off (e.g. Mental Health days) [+] There are some amazing engineers at Remitly who became life long friends [+] You can vocalize your complaints and recommended improvements without repercussion. [+] Remote Friendly (now) [+] Family and Life Friendly (they understand that things happen that require you to shift focus) [+] They care about DEI (to an extent) [+] You can travel between sites to colocate with teams

Cons

Cons are relative to the team that I was apart of (Security). [-] BURNOUT!!! [-] Remitly is not veteran friendly and at times feels very aggressive towards veterans. DEI was informed multiple times. [-] Lack of support by M-Team. To elaborate, M-Team was constantly stating that they wanted more investment but when rubber met the road, initiatives were always descoped in lieu of development team wants. [-] Promotions and performance reviews were extremely bias and not data driven. It felt as if there were a few people (same ones year over year) who made decisions based on their opinions. Specialized engineers are at a disadvantage compared to generalist development engineers. [-] Total comp did not match work output for similar roles. The communications were "we want people here for the mission and not for pay".

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Remitly Response
3y
Thanks for your feedback and tremendous insights across both what's working well and what could be better. And thank you for your service at Remitly. We appreciate you sharing the areas you liked in your time here around our mission, customer centricity, work/life flexibility, and positive engineering experience. We also want to continuously improve and your perspective and feedback helps us do that. As you know, continuous improvement and learning from our failures and mistakes is a key part of the Remitly culture. We also appreciate your feedback about veteran inclusion. Your input has highlighted that we can continue to deepen our engagement and improve our partnership with teammates who identify as veterans. Supporting veterans and their families is an opportunity for us to continue to represent our growing globally diverse employee base. We’ve had some recent wins in terms of investing in improvements to balance security ownership. We also continuously evaluate our talent processes in an effort to ensure equitable outcomes for promotion and performance reviews – along with using data and having processes to help manage bias. We care deeply about supporting our people and have a competitive and comprehensive total compensation approach that continues to assess market standards and benchmarking for both specific roles and what’s happening more broadly within our industry. Again, I want to thank you for your feedback, and commit to doing better on the "even better if" while continuing to do well on "what went well" in your time here. We appreciate your contributions during your time at Remitly and my door is always open to continue the conversation.
Viewing 76 - 78 of 512 Reviews

Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.