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      Remitly

      Engaged Employer

      Remitly reviews

      3.8

      65% would recommend to a friend

      (511 total reviews)
      avatar

      Sebastian Gunningham

      61% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Remitly has an employee rating of 3.8 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      511 reviews
      1.0
      Jun 2, 2023

      Decent company, but the benefits/HR side of things is a nightmare

      Software development engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The company's mission is a good one and leadership overall still believes in doing the right thing. - On the engineering side, there are signs that things are changing for the better. - The developer tools are amazing.

      Cons

      - If you need accommodations, I cannot recommend Remitly as a place to work due to the inability of HR to actually implement accommodations that they agreed to. - The engineering culture over indexes on building things themselves. - Promotions are more political than other places I've worked at. - The change to a new insurance provider was overall a net negative. Especially because with the change, Remitly has structured their insurance plan to make it so that they do not have to follow recent Washington State medical insurance regulations.

      avatar
      Remitly Response
      3y
      Thank you for taking the time to provide feedback on your experience at Remitly. We appreciate your acknowledgment of our company's mission and leadership's commitment to doing the right thing. Additionally, we're glad to hear that you've noticed positive improvements and found our developer tools to be amazing! Regarding your concerns, we understand the importance of accommodations and creating an inclusive work environment. While we regret that you had a negative experience with HR's implementation of accommodations, we take your feedback seriously and will work towards improving and evaluating our processes to ensure top level support for employees requiring accommodations in the future. It would also be great to understand more about what you refer to as accommodation, hence we would welcome your direct input where you can provide more context to hr@remitly.com. As for the engineering culture, we value the autonomy and expertise of our engineers and encourage them to build innovative solutions. However, we also recognize the importance of collaboration and are continuously working to strike the right balance between building in-house and leveraging external resources. Regarding promotions, we understand that perceptions of fairness can vary from person to person. We are committed to a merit-based system and ensuring that promotions are based on skills, performance, and potential. We appreciate your feedback and will continue to evaluate and refine our promotion processes to ensure they remain transparent and unbiased. Regarding the change to a new insurance provider, we apologize if this transition had a negative impact on your experience. We strive to provide competitive and comprehensive benefits packages for our employees, and we are committed to adhering to all applicable regulations. Thank you once again for sharing your feedback. Your insights are valuable and we wish you the best in your future endeavors and appreciate your time with us at Remitly. Best regards, Remitly
      1.0
      Oct 2, 2022

      Remitly needs to be better for women

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Mission driven - creating a lasting impact for immigrants and their families. * D&I - diverse at almost all seniorities. * Competitive pay with forward thinking hybrid and remote working policy. * Headphone and travel reimbursement, Udemy - many benefits to utilise. * Inspirational founder and CEO

      Cons

      * Unfortunately a COO who openly berates and singles out staff on calls, particularly women. I do not believe this will change. *I've been on the receiving end of many a micro-aggression at Remitly, but rarely do those responsible stop to reflect on their actions or even apologise. * Medical is just not good enough for fertility and gender affirmation. The provider needs to have been changed yesterday. Many folks have and will change companies (nearby) to get IVF fully covered by insurance.

      avatar
      Remitly Response
      3y
      Thank you for your feedback. I'm glad that you see we're mission-driven, diverse, and that we have favorable comp/benefits. It pains me to hear about your negative experiences at Remitly. Culture and values are amongst the most important things that Matt and I aligned on 11 years ago when we started the company together and I think deeply about them every day. As you know, our values are aspirational, meaning we are imperfect and growing to be better humans -- and that certainly applies to me too. I would welcome your constructively direct feedback in person or via email if you'd like to continue the conversation. I wish you all the best as you continue your career.
      1.0
      Aug 4, 2024

      Leadership is the worst, they don’t take accountability for failing to do their job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location is all it has

      Cons

      Always looking to fire someone instead of taking responsibility. They preach about empathy and compassion, but it’s all lip service. They talk about how the company was built for immigrants, but those are the first to be fired, for their failures.

      Viewing 19 - 21 of 511 Reviews
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      ReviewsRemitly reviews

      Glassdoor has 547 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.