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      Remitly

      Engaged Employer

      Remitly reviews

      3.8

      65% would recommend to a friend

      (514 total reviews)
      avatar

      Sebastian Gunningham

      65% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Remitly has an employee rating of 3.8 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      514 reviews
      1.0
      Apr 5, 2023

      Toxic environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - salaries - benefits - people - recruitment process

      Cons

      - toxic atmosphere - mysoginistic approach - know-it-all boss of all bosses - politics - lacks of opportunities to grow - shady promotion cycles - it's a one, big mess

      avatar
      Remitly Response
      3y
      Thank you for taking the time to share your experience at Remitly. We are happy to hear that you find our salaries, benefits, people, and recruitment process to be pros. We take great pride in ensuring that our employees are well compensated, have access to great benefits, and are surrounded by a talented and diverse group of individuals. However, we are concerned to hear about the cons you listed. At Remitly, we strive to create a positive and inclusive work environment for all our employees. We have zero tolerance for any form of discrimination or inappropriate behavior, and we take such claims very seriously. We encourage you to report any such incidents to HR or our anonymous reporting line so that we can investigate and take appropriate action. In terms of growth opportunities, we are committed to providing our employees with the resources and support they need to grow and develop their careers at Remitly. We have regular check-ins and provide feedback to help our employees reach their goals. We appreciate your advice to management and would like to assure you that we encourage open communication and constructive feedback. We value diverse perspectives and are always looking for ways to improve our culture and work environment. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors. Best, Remitly
      1.0
      Nov 18, 2022

      Toxic workplace and environment

      Customer protection associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location of the office and the friends I have made

      Cons

      This workplace is one of the worst places that I have ever worked in. Between the management and higher up working here nothing is good. The pay which you get does not even come close to what we deserve. You have to do a 2 week shift rotation going from working a 6am shift to a 12am shift. You don’t get shift allowance. They do not pay you properly for Sundays (supposed to be time and a half but you’d be lucky if you get that in your pay). A lot of things were promised when we first started such as normal working hours and only one late shift a month. Also promised that we would rarely work the weekend but now we are working most weekends. We also have only one day break in between a 5/6 day shift. The management do not deal with any serious complaints properly such as being harassed in work. This was ignored and nothing was said to the person who did it but instead they are treated normally as if what happened did not occur. The job is supposed to be Customer Protection but what you are actually working is as part of a call centre. You will be dealing with chats and inbound calls for most of your work day. The whole company is around “don’t be afraid to fail” but if you make one mistake you are in trouble for that. Everyone knows your business and if management speak to you in a 1-1 meeting - prepare for the whole floor to know about what went on inside that meeting because within a few moments every single person knows what happened. Every day there are people leaving and it will continue to happen because HR and directors of this company do not care about the employees. It is the most toxic and unfriendly working environment I have ever stepped foot in and I would not recommend this job to anyone.

      avatar
      Remitly Response
      3y
      Thank you for taking the time to share your feedback. We appreciate your positive comments about the location of the office and the friendships you have made while working at Remitly. However, we're sorry to hear that your experience with our company has not been up to your expectations. At Remitly, we strive to create a positive and inclusive workplace where all employees are treated with respect and fairness. We take your concerns seriously and will review them with our management team. We believe that effective communication is critical in any workplace, and we are committed to improving our processes to ensure that employees are heard and valued. We understand the importance of work-life balance and will continue to explore ways to enhance this for our team members. Remitly values the diversity of our employees and we take pride in creating an environment where everyone feels welcome and respected. We will continue to work towards creating a positive and inclusive workplace where everyone can thrive. Thank you again for your feedback, and we wish you the best in your future endeavors. Sincerely, The Remitly Team
      5.0
      May 14, 2022

      Super place to work

      Compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing new office in Cork city. Really interesting work. Get good experience. The management are great, so different to anywhere else I’ve been as they genuinely care. Nice environment. Serious about diversity.

      Cons

      Hiring a lot of people and expanding really quickly.

      Viewing 277 - 279 of 514 Reviews
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      ReviewsRemitly reviews

      Glassdoor has 550 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.