I have just completed my training and I would like to start by saying that every aspect of this experience has been absolutely amazing. The people, the culture, especially those I have had the pleasure of directly interacting with, have made a significant impact. From the very beginning, meeting Leah, my recruitment contact, was an exceptionally positive experience. She not only provided me with the opportunity but also facilitated my progression. Even a simple phone interview with Leah was a welcoming experience, she was genuinely excited, and her congratulations for the call made me excited to be a part of Removery. Meeting Frazier, my immediate supervisor, was the next step, and I still thank him for giving me a chance to work with Removery. Both Frazier and Leah set the bar high for what was to come, and their enthusiastic approach truly set the stage for the outstanding experience that followed.
When I arrived in Austin for the intensive training program, I was a bit nervous to meet Tim and Andrea, the training managers, but as soon as introductions were made, it was an exceptionally positive experience. These two individuals truly embody the Removery brand, and I can't imagine two better people to represent and train new hires.
Regarding my personal experience, meeting Tim and Andrea, they clearly understood my background – 20 years in sales, but with limited experience with lasers. It felt as though they had studied each of us beforehand, despite there being eight new hires. They prepared for our individual needs, even seeming to anticipate our personality types, It was truly impressive and made me feel valued. They invested in us, just as Frazier and Leah had. Tim and Andrea are two of the most genuine people I've ever met, and their passion for their work is evident. It's almost as though they bleed Removery, and their enthusiasm about the company is infectious - and that enthusiasm extended to everyone involved (Frazier, Leah, Tim, and Andrea).
Tim, my direct trainer, was also a great advisor. He was patient, offered insightful ideas, and provided challenging yet constructive criticism. This, in turn, motivated me because I didn't want to disappoint him. Even with my extensive sales experience, he offered friendly advice, never invasive. I was eager to absorb everything he taught and applied his advice to my training, leaving with much more knowledge than I arrived with.
To illustrate the impact of their training, on our last day of training, I lost all my notes in an Uber! Literally hours before our final group presentations, where we had to practice our presentations with our delivery, timing and deliver Removery's message. Despite having nothing to study from but my memory, the information Tim and Andrea had imparted stuck with me. I felt I almost nailed my presentation, even without any preparation other than the training we had learned in the preceding days. I feel confident that I did a good job, and I am very excited about my career path with Removery after this in-depth training.
If I could use only one word to describe Removery, the culture, the training, the hire process, it would be: EXCEPTIONAL
Everything is just exceptional.
