Firm career growth is limited. As THE major player in education technology, employees tend to stay in their roles. Low turnover alongside a more unpleasant notion of retaining interdepartment limits movement within a company that otherwise should be abundant with trajectory for those looking to learn and earn including in other departments and roles.
CS program is still developing but strong than many other orgs. CS does not carry much influence but that seems to be developing as well. Recent lay offs prioritized savings through automation. Framed as meeting customer needs but most CSMs agree that cutting product and support roles at a net loss. While replacing some of those cuts offshore and with AI might be a bright vision, it is currently a far cry from realization. That will likely take form longterm, but short-term the compensation has not kept up with the demand of the workload.
Some acquired products are a real nuisance to say the least.
