Republic Services reviews

3.4

55% would recommend to a friend

(3,492 total reviews)
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Jon Vander Ark

68% approve of CEO

54% positive business outlook

Republic Services has an employee rating of 3.4 out of 5 stars, based on 3,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Republic Services employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
5.0
Jun 21, 2018

Customer Resource center

Recommend
CEO approval
Business Outlook

Pros

Great benefits, Lots of room for advancement, Company appreciates their employees.

Cons

attendance policy and things are constantly changing. WISH THERE WAS MORE COMMUNICATION BETWEEN THE CALL CENTER AND THE DIVISIONS.

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Republic Services Response
7y
Thank you for your feedback and service to our company.
3.0
Jun 13, 2018

Everyone needs recycling and trash

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Majority of BU co-workers were great to work with daily. Health and dental. Monthly bonus structure with quarterly bonus as well. Management that will listen and work with you on dealing with account issues, are a godsend. Consistently moving forward with innovation and ideas for an ever changing industry.

Cons

Low ball base pay scale for what job entails. Consistent issues with Customer Resource Centers. Including extreme wait times for already angry customers, little training and understanding of business unit procedures and geographic differences in business unit pricing, the ability to quote and close sales on accounts that will wind up in your book of business without you ever knowing and will not get even partial credit, and the ability to close an account without consulting the BU or the Rep regarding agreements. Loss of PTO days for hourly employees if BU closes during weather related events. The absolute reliance on a database copyrighted during the Reagan Administration. Mountains of paperwork and few backup personnel in positions that are needed for paperwork signatures or immediate database entry. The occasional “blue flu” from the drivers. Hiring can be dicey. Employees can be moved to "upper ladder" jobs that they may not be remotely prepared to handle.

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Republic Services Response
7y
Thank you for your feedback and service to our company.
4.0
May 17, 2018

Dispatch

Recommend
CEO approval
Business Outlook

Pros

Job stability and good benefits

Cons

Lack of consistency amongst divisions

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Republic Services Response
8y
Thank you for the feedback. We are glad that you have stayed with us for so long!
Viewing 292 - 294 of 3,492 Reviews

Glassdoor has 3,585 Republic Services reviews submitted anonymously by Republic Services employees. Read employee reviews and ratings on Glassdoor to decide if Republic Services is right for you.