Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (10) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great people that work there" ((in 45 reviews)); "Great culture and direction as a company." ((in 43 reviews)); "A Good work life balance" ((in 31 reviews)); "Great team and collaboration to help everyone succeed!" ((in 28 reviews)); "Benefits are great." ((in 18 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 31 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 10 reviews)); "Limited growth opportunities in next 12 months" ((in 3 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What Reputation locations have received the highest employee ratings?

Lehi , Chicago , Scottsdale , Tempe , New York , Phoenix

Reputation reviews

3.2

45% would recommend to a friend

(55 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Sep 16, 2019

Great ADR Team Culture

Account development representative

Recommend

CEO approval

Business Outlook

Pros

I have heard that there has been a lot of changes to the company after since 2018. This is based on my the instance of Reputation.com that I experienced. - Great management. Desmond was the Director of Sales there and he taught me from the ground up. I still keep in contact with him today. I hope I could work with him again in the future. They were willing to spend on bonuses and expensed outings to maintain moral. - Great facilities. A lot of room for recreation. Just enough private offices for the number of employees. And great view. - Great people. Some of those people are good friends today.

Cons

- Redwood City is a hike...... Think about it..... Densely populated areas in the bay is San Jose, San Francisco, and maybe Milpitas/Fremont area. Which ever of those previously listed areas can take up to two hours one way. My worst day from San Jose to Redwood City was nearly 3 hours. - As of late, new CEO have laid off much of the old management and recruiting his own team. I heard the new culture is much different now. - Desmond Tsai is no longer there!!!

Reputation Response

6y

Hey There! Thank you for sharing into detail about your time with Reputation.com. We are glad you recommend Reputation.com as a great career choice and found some friends in colleagues along the way. In regards to the location of our offices, as the bay area's traffic does increase we have provided our employees with a couple accommodating options; Cal Train passes for the year with a delegated shuttle to drop off directly in front of our RWC building and we also just recently opened up our WeWork location in the East Bay! Thanks again for your support, with new evolvement and growth in a company does come change as well.

2.0

Feb 16, 2019

Not the best

Social media account manager

Recommend

CEO approval

Business Outlook

Pros

Free lunches, opportunity for growth

Cons

bad pay, terrible work culture, miserable people

Reputation Response

7y

Thank you for your concern and we are always open to hearing feedback whether positive or negative. One of our most important initiatives is to have happy employees and that cultivates good culture. While the company continues to grow, People Operations will be focusing on training with managers and employees.

5.0

Feb 15, 2019

Lots of Exciting Momentum & Growth Opportunity!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Work/life balance -Sales-minded leadership willing to compensate their teams for great performance -Newly added President's Club for top performers -AMAZING team, it's like working with family -Innovative product, no competitor can match -They SPOIL us- free lunch, happy hours, stocked kitchen

Cons

-Lots of change with new leadership, but this will smooth out in time -Office space could be “cooler"

Reputation Response

7y

Thank you for your positive feedback. We're happy to hear your time is enjoyed here at Reputation.com. We're so glad you're part of the Reputation team! Changes are always difficult to overcome in transition, as your said yourself; time will smooth it out. Thanks again for sharing!

Viewing 31 - 33 of 55 Reviews

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Arizona

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United States

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Great ADR Team Culture

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