Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (10) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 44 reviews)); "Great people that work there" ((in 39 reviews)); "A Good work life balance" ((in 29 reviews)); "Great team and collaboration to help everyone succeed!" ((in 29 reviews)); "Benefits are great." ((in 18 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 28 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 12 reviews)); "Work culture was good, now it has been a nightmare." ((in 5 reviews)); "The CEO always raves how this will be a US based company and you will never be dealing with someone outside of the US, but now they are outsourcing a lot of the work." ((in 4 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What Reputation locations have received the highest employee ratings?

Lehi , Chicago , Scottsdale , Tempe , New York , Phoenix

Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

2.0

Oct 9, 2024

Feedback

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Remote work opportunities. Hybrid schedule with two days in office.

Cons

Lack of direction, product innovation and platform stability. Communication issues throughout the organization.

Reputation Response

1y

Thank you for taking the time to share your feedback. We appreciate your recognition of the remote work opportunities and hybrid schedule, as flexibility is something we prioritize to support our employees’ work-life balance. We regret that you experienced issues with direction, product innovation, and platform stability. These are critical areas, and we are always focused on enhancing our products and internal processes. Communication is also something we take seriously--we've been working to create more cohesive communication across the organization through a variety of ways including consistent global all hands meetings, office hours with Joe, and increased transparency. Your feedback is valuable and helps us in our ongoing efforts to make positive changes. We appreciate the time you spent with us and wish you the best in your future endeavors.

3.0

Sep 25, 2024

Good visibility

Lead qa engineer

Recommend

CEO approval

Business Outlook

Pros

Average opportunity with decent pay

Cons

Working in different time zones tough

Reputation Response

1y

Thank you for your honest feedback. We're glad to hear that you recognize the visibility and opportunities within the company. We understand that working across multiple time zones can present challenges, especially in terms of collaboration and balancing workloads. To help mitigate these challenges, we encourage open communication with your team and leadership. We’re continually exploring ways to improve coordination and flexibility for global teams, whether through better scheduling practices, clearer expectations, or additional tools to streamline collaboration. Your input is valuable as we look for ways to improve how we work across regions, and we encourage you to share any suggestions that might help us address this challenge. Thank you again for your contributions and for being a part of our team.

5.0

Sep 25, 2024

Review

Sr tech support rep

Recommend

CEO approval

Business Outlook

Pros

Great place to work, plenty of ways to move up

Cons

None to share at this time

Reputation Response

1y

Thank you for your wonderful feedback! It’s great to hear that you find the company a great place to work and that you see ample opportunities for growth within the organization. We’re thrilled to know that your experience has been so positive. Your enthusiasm and outlook are what help create the supportive and ambitious culture we strive for. We encourage you to continue seizing the opportunities available, and please don’t hesitate to share any ideas on how we can maintain and enhance this environment for everyone. Thank you for your dedication and contributions to the team!

Viewing 52 - 54 of 460 Reviews

Jobs at Reputation

Sales Development Representative

Arizona

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Sr. Marketing Operations Manager

United States

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Account Executive, Enterprise

United States

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Field Marketing & ABM Manager

United States

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Account Executive, Enterprise Automotive

United States

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