Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)
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Joe Burton

52% approve of CEO

32% positive business outlook

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

460 reviews
2.0
Jun 6, 2025

Once a good company, now totally lost. Morale has never been lower.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Hybrid work environment -Nice office and office perks -Flexible PTO -Many brilliant and kind people work here -Cutting-edge technology in some products -CEO makes attempts to be transparent and honest

Cons

-Weak benefits (no matching 401k, expensive health insurance) -Uncompetitive pay -Little to no recognition -No upward mobility(but always more work and responsibilities) -Hard work and good performance reviews result in more work, not more pay -Top performers and long-time employees are getting poached (due to better pay at competitors) -Executives hire their buddies and ignore others for promotions -Unclear vision (we say one thing then bend to whatever executive leadership, the board, or a customer asks) -High turnover and low average tenure -Continuously moving goalposts (good luck setting achievable goals) -Continuously changing performance review program and laughable performance raises (if any) -Large portion of bonus based on things out of your control -Devolving back into a sell-first, "customer is always right" mentality (desperate for money) -Leadership wants things done fast, cheap, and high-quality but doesn't understand you can't have all three -Leadership and HR talk the talk, but do not walk the walk when it comes to employee satisfaction. No one wants to admit that better pay would have a better effect on morale and satisfaction than any sort of "culture" building would.

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Reputation Response
1y
Thank you for being a valued member of our team for over five years. We appreciate you sharing both what’s working well, like our hybrid model, flexible PTO, and collaborative culture, and where we have room to improve. We also appreciate your recognition of our CEO’s efforts to communicate transparently. Your feedback reinforces the importance of open dialogue that we aim to uphold across all levels of the organization. We recognize your concerns around benefits, compensation, and career growth. While we don’t currently offer 401(k) matching, we regularly evaluate our offerings and recently moved to a provider known for low fees and ease of use. To clarify, our compensation strategy is grounded in trusted market data reflecting industry and regional benchmarks, not perception. That said, we know compensation is just one part of feeling valued, and we are continuing to assess how we recognize and reward performance across the board. We currently have a focus group brainstorming solutions in this area, among several others. Your assessment of our tenure and goal & performance review processes are a bit unexpected. Our average tenure is over 3 years which is generally not considered to be low in the tech space. Additionally, our goal & performance processes that were rolled out earlier this year have received positive feedback for their clarity, simplicity, and better business alignment. Nevertheless, we are always working on improving our programs related to career development and internal mobility. While not all change happens as fast as we’d like, your input helps us prioritize what matters most to our employees. We’re committed to listening, learning, and taking meaningful action to create a better experience for everyone here. Thank you again for sharing your experience and for being part of our journey. If you haven’t already, we encourage you to speak with your HRBP or manager directly to address your areas of concern. Your voice truly matters and it helps us grow.
4.0
May 23, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Have good working culture Permanent Remote Nice office for hyderabad people

Cons

Too slow industry to grow Management for Engineering is okaishh

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Reputation Response
1y
Thank you for sharing your perspective and for being part of our team. We're glad to hear you enjoy our culture along with the hybrid / flexible work setup. We appreciate your feedback around growth pace and leadership within engineering. We recognize the importance of strong, energized technical leadership and are actively focused on building diverse, forward-thinking teams, focused on the Hyderabad area to support collaboration. If you would like to discuss further, please speak with your HR Business Partner as feedback fuels progress. Thank you again for your honesty and contributions.
1.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great people (who are left) - Flexible PTO

Cons

Leadership is disconnected and misaligned, with poor communication both among executives and to the rest of the organization. Top talent is leaving across all departments, from senior leaders to individual contributors, on what feels like a weekly basis. What’s left is a group of burned-out employees carrying the weight with no clear direction, no recognition, and a constant fear of being next on the chopping block. Reputation used to be a place people were proud to work. Now, it feels like survival mode. There are some attempts being made to turn things around, but the general sentiment is that it may be too little, too late. Morale is at an all-time low, and people are actively looking elsewhere.

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Reputation Response
1y
Thank you for sharing your candid feedback. We're sorry to hear that your recent experience hasn’t met expectations. Your perspective is important, and we want you to know we’re listening. We understand how difficult it can be when valued colleagues depart, especially when their absence impacts workload. Our intent is not to maintain the status quo or place additional burden on remaining team members, but rather to use these moments as an opportunity to reassess priorities, streamline efforts, and work more efficiently until an appropriate backfill can be assessed. If you’re feeling unsupported, we encourage you to connect with your manager or HRBP, we’re here to help. We recognize that morale, retention, and communication are critical focus areas. While we know there’s room to grow, we remain committed to strengthening leadership alignment, enhancing transparency, and building trust throughout the organization. Thank you again for your honesty and for the continued contributions you make as part of our team.
Viewing 25 - 27 of 460 Reviews

Glassdoor has 488 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.